on superpages 5

I am always greeted and treated like family at the dealership. I like the donuts too!!!... More Less

jacohnson

05/03/2017
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on superpages 5

Professional, informative, helpful and successful.... More Less

patriciamezger

04/28/2017
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on Citysearch 5

was very pleased with the friendly and outgoing service. The car I wanted was not on your lot and Tanner made arrangements to get the one I wanted here.

Mary Bonifield ..

04/25/2017
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Excellent Service as always!

JamesHamilton

04/24/2017
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on kudzu 5

Very professional and prompt visit. .

MarkDelaney

04/21/2017
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Professional and friendly .

Rudeford Norman ..

04/20/2017
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on kudzu 5

Scot Murray, Service Adviser, has always provided excellent service when I bring my vehicle in. This visit, I met Ernie Mehan, the technician who performed much of the work my vehicle needed. Ernie even brought some things to my attention I had failed to mention that needed service. Excellent experience.

TanyaSuchomel

04/19/2017
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on cars.com 5

Had oil change and tire rotation with appointment and was in and out in less than hour

Gary Schoen

04/18/2017
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Was very pleased with their customer friendly and professional courtesy.

ElizabetAlvarado

04/17/2017
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on superpages 5

In for first oil change on truck purchased 10/16.Service was done promptly. All was taken care of.Will be back for next service @ due time.... More Less

leonardaitkens

04/14/2017
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on Citysearch 5

Wayne is a good guy. I will specifically ask for him next time.

Kissme Ababao ..

04/13/2017
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on kudzu 5

I always feel at home at Maxwell GMC. Employees are courteous and professional. .

RussPeterson

04/12/2017
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Went out of his way to do an unscheduled service for us. We had an out of town emergency. Helped us get on our way as soon as possible.

Windell Liles ..

04/11/2017
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on superpages 5

Toby was knowledgeable, professional and just a nice guy. He made the buying experience smooth and less stressful.... More Less

windellhuiopliles

04/11/2017
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on superpages 5

The key to excellent service and customer satisfaction is the service manager. Scott Murray is the reason I go to Nyle Maxwell for service and new vehicle purchases.... More Less

beverlybrown

04/10/2017
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on kudzu 5

Took great care of me and my truck. .

PhillipTamburro

04/07/2017
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on kudzu 5

it was great .

CliffMcCullough

04/06/2017
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on superpages 5

As always, very good!... More Less

royeard

04/06/2017
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on cars.com 5

I would like to express my extreme satisfaction from the sales and service departments. I especially would like to thank Matthew Lindstrom in sales . I have purchased two vehicles from Nyle Maxwell. I would like to say that Matthew helped me finding the right vehicle for me. Most car salesmen are pushy, but Matthew was courteous, informative and very understanding. If I ever purchase another vehicle from your dealership I only want Matthew to help me. Also when we needed oil changes the staff in the service department www outstanding.

Connie H

03/31/2017
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Everything went very smoothly. Great Service and very knowledgeable salesman. Marshal did a fantastic job helping us purchase a truck.

Robert Abernathy ..

03/29/2017
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on dexknows 5

"Basic oil change and state inspection this time. Fast and friendly service as usual from Scot and team. Well over a decade with Nyle Maxwell, buying vehicles, and countless service visits. Always fantastic. Thanks! -Wayne"

by Wayne Barbee

03/29/2017
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on kudzu 5

"This is our 2nd Acadia from Nyle Maxwell. We have always received good deals and great service from your dealership."

RobertBaird

03/28/2017
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on superpages 5

My 2016 Yukon was due for service. I have been dealing with Scot for years and will continue to do so. His knowledge of my vehicle needs, my business schedule . I know when my truck is "ready" it is.... More Less

michaelpimpton

03/28/2017
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on kudzu 5

Great service in and out fast thanks .

BenChavarria

03/27/2017
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Very pleasant and accommodating. .

Phil green

03/27/2017
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on dexknows 5

Fast and friendly service.

by earl holstein

03/27/2017
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Pleasant, not rushed and treated with respect.

Phillip Alexander ..

03/24/2017
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on cars.com 5

The staff in the service department is awesome! Recognize you when you walk in, get things done in a timely manner. willing to accommodate special requests or time constraints.

Dawn Pepper

03/24/2017
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on Citysearch 5

I had an air bag recall. My appointment was at 1:30 on arrival i was greeted by the service rep, very courteous.The service was performed in about 45 min. While there my salesman Tanner Adams who sold me the vehicle took time to talk to me about my vehicle, very satisfied. Again this is my second vehicle i have purchased from this dealership very pleased with this dealership and service. Thanks

Gregory Keyes ..

03/23/2017
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on cars.com 5

Awesome, as always. Everyone st this dealership is very helpful and knowledgeable.

Wanda Duda

03/13/2017
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on Citysearch 5

They took very good care of us and made sure to go every question and detail

Dustin Sultenfuss ..

03/12/2017
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Great people, great cars.

Mkensie Aday ..

03/07/2017
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on cars.com 5

Outstanding. Toby was great to deal with on the new truck purchase. No pressure.

Jon Eason

03/06/2017
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on kudzu 5

Everyone was extremely helpful and couldn't ask for a better experience! Thanks! .

Susanmurphys

03/06/2017
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Chris was wonderful to work with!

Kelly Thompson ..

03/02/2017
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Better than expected!

KellySancheza

02/27/2017
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on Citysearch 5

Very friendly and professional

Steve Wald ,.

02/27/2017
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Great people, great cars. .

Mkensie Aday ..

02/24/2017
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on Citysearch 5

I was taken care of and felt in good hands

Anthony Joaquin ..

02/23/2017
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Wonderful folks to work with. Felt like a family member relationship. Chad and Donna were wonderful.

JackHudgensa

02/21/2017
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on kudzu 5

Great experience all around. .

Chriskeith

02/20/2017
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Very friendly and informative .

Teresa zunker

02/20/2017
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on yelp 5

My 87 year old mom hit a curb and blew out two tires. She called Nyle Maxwell in Round Rock because my late father drove their courtesy car a few years ago. It didn't dawn on mom that she was driving a Chevy. It took awhile to get the wrecker out there but the dealership bent over backwards to get her back on the road even though it wasn't one of their cars.

David W.

02/02/2017
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on yelp 5

Class act company. Really great experience buying my Canyon. My salesperson, Toby, is someone I would highly recommend. He did everything he promised, acted as a true professional, and really helped the buying process be enjoyable. Highly recommended Nyle Maxwell and go ask for Toby.

John D.

02/01/2017
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on yelp 5

Mindy is awesome. It's pretty simple. What do you want when you take your vehicle in? Sure you aren't happy about being there but going to a service provider that... *Works around your schedule *Provides you a loaner when they can even though their brand doesn't require it *Is friendly and keeps you up to date on your vehicle really really helps your experience. Mindy did all of these and explained what was going on with my car to a great detail. Frankly...I'm just calling her directly if I have any more issues.

John D.

02/01/2017
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on cars.com 5

I had a scheduled appointment and was taken timely. Vehicle was serviced in a timely manner. The representative was very knowledgeable and explained the use or my coupon. I truly appreciate the kindness of the staff. Everyone is so kind and pleasant in the sales department and I am glad to see that transcend into the service department. Many times you are sold a vehicle, after that you are no longer important. I am glad it does not happen that way here at Nyle Maxwell GMC, Round Rock.

Mildred E.

02/01/2017
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We went in to the dealership just to look around. Joel met us outside. He asked what we wanted and set to work finding a vehicle that was just right for our family. Every person we came in contact with was friendly, helpful, and respectful. Other salesmen talked with our children and made us feel welcome. We were overwhelmed with how much they did to help us get in the right vehicle for the right price. Even the finance guy, Alex, was friendly and able to explain everything to us. We felt incredibly welcome and listened to. There was no pressure to purchase at any time. Thank you for making car buying a little less stressful!! We will be back the next time we need a new car.

Ebony H.

01/23/2017
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on edmunds 5

I contacted Tanner Adam, Wednesday 11/16, regarding the vehicle I wanted. We agreed on a price and I made an appointment to travel to Round Rock to purchase the vehicle on Friday 11/17 since Tanner was off on Thursday. Tanner told me that he would contact sales and have them put a sold sticker on the vehicle. When I arrived Friday at 10:00 a.m. I found out that the vehicle had been sold. Kris quickly started looking for another vehicle comparable to the other vehicle. He was able to locate 2 both with a higher MRSP than the one I was going to purchase. Kris agreed to sell either at the same price that we had agreed upon for the other vehicle. He told me that since they made the mistake he would have the vehicle delivered to me in New Braunfels. Kris and Tanner were great to deal with and very accommodating. My only disappointment was the appearance of the vehicle on the inside and out when it arrived. It was dark, 6:30 p.m., when the vehicle arrived so I didn't notice the appearance until the next morning. The prep department gets an F. The windows were streaky, no tire dressing, and they didn't vacuum the interior. Other than this minor disappointment we love our new Yukon.

commissioner4u

11/24/2016
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A long wait, but we got a balloon. . .

Heather lynch   H.

11/24/2016
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on Citysearch 5

Very good, easy, professional.

Patrick Cavazos P.

10/06/2016
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on edmunds 5

Dealing with Jeff Schnieder made my decision really easy. He found great options for me for a 2016 vehicle and ultimately was able to move me from an SLT to a Denali. I don't like pressure from sales associates on any transaction, but especially on a large purchase such as a vehicle. I told Jeff my 2015 Yukon SLT was a great vehicle, but I was open to a 2016 and he took it from there. Thanks Jeff for a great experience!

francie2016

09/07/2016
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on superpages 5

I had a great experience at Fiat Austin. I was able to get into the car I wanted with the help of the salesperson and finance team.... More Less

Alejandra De Hoyos

08/26/2016
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on yelp 5

Great service and great people. I've never been let down here.  I highly recommend them.

Valerie G.

08/11/2016
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Very good, with all follow up, and details handled promptly. Most of my transaction was handled via email before I visited the dealer, which was my intention. We were able to come to terms, and have the deal done before I walked through the door. When I went to pick up the vehicle I was in and out in less than an hour, making this so easy!

Mariah contreras

08/05/2016
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on kudzu 5

The entire experience at this dealership was exceptional!!! Starting with Tanner Adam, new car salesman, on to Chris, new car director and finally with Alex Munoz, the awesome Finance Director... Not to mention, Scott Murray the service director. He has always taken care of me.😊 This is the fifth vehicle I purchase from Nyle Maxwell & it is because of the continued positive customer service I receive...

Patriciareynahenry

08/04/2016
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on Citysearch 5

The entire experience at this dealership was exceptional!!! Starting with Tanner Adam, new car salesman, on to Chris, new car director and finally with Alex Munoz, the awesome Finance Director... Not to mention, Scott Murray the service director. He has always taken care of me.?? This is the fifth vehicle I purchase from Nyle Maxwell & it is because of the continued positive customer service I receive...

Patricia Reyna Henry ..

08/01/2016
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Toby handled all aspects wonderfully

WilliamMefford

07/28/2016
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on superpages 5

great. We will return.

Kevin White,

07/19/2016
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on edmunds 5

Very pleasant and helpful staff. Our salesperson Toby, explained everything in detail, I'm very happy with this experience. I was terrified but was immediately placed at ease by everyone. It was a completely hassle-free experience! I Loved it!

Guadalupe824

07/09/2016
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Truly phenomenal. Clayton and Donnas professionalism was superb. .

Joseph Wilkerson ..

07/08/2016
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Very good, informative, comfortable, low pressure - overall a pleasant experience.

Jeri Mendez ..

07/05/2016
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on superpages 5

No frills but relatively efficient. Tough coming with kids.

Mitch Rivers,

07/04/2016
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on kudzu 5

very easy to work with.

KathleenStephens

06/29/2016
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on cars.com 5

Great experience! Easy deal and a great vehicle! .

Paul Nester

06/20/2016
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Very professional and courteous.

ReginaldWorlds

06/09/2016
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on yelp 5

John D.

06/06/2016
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Marshall is awesome, never felt like he was pushy, very informative and helpful .

Michael pentecost

06/06/2016
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on kudzu 5

Great experience, friendly and honest staff .

Markmmiller

06/03/2016
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Salesman was efficient, professional, and knowledgeable.

BettyHargrove

06/02/2016
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on superpages 5

I had a great experience wast the best experience I have ever had buying a vehicle.

Russell Sammon  ,

05/18/2016
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on edmunds 5

Just wanted to give a shout out to Toby at Nyle Maxwell. He definitely listened to my needs and and blew away all expectations on the whole buying experience. That was by far one of the best new car buying experiences I've ever had! Thanks for all the hard work to the crew!

randyd4

05/11/2016
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on kudzu 5

Short and sweet. At ease the whole time.

BernardWilmot

05/10/2016
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on kudzu 5

I had a great experience and got a lot of help from all of the staff Posted: 5/09/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Anthonybaker...

05/09/2016
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This was easy transaction thru gm site to dealer . Team took car off all details via Internet and phone. Sales rep and finance mgrbare good guys. Thanks,

Lance zeober

05/09/2016
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on superpages 5

Experience was good and was able to get me approved with less than perfect credit history. They were very helpful.

Todd Schroeder,

05/09/2016
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on cars.com 5

I just had the best experience of my life here at nyle maxwell gmc. Everyone here was awesome when I was so scared about the whole process. Then, you so much!

Marsha Lawrence

05/06/2016
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on kudzu 5

We was treated good every body did I avoid job and we are happy thanks .

Johnpaulzonker

05/05/2016
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on cars.com 5

Our experience here at nyle maxwell was very professional and courtious. I would recommend don and Francisco very highly to any customer.

Erlinda Valdez

05/05/2016
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on kudzu 5

Everyone was on target and it was a pleasure to deal with each one of them, I will send friends to them.. . Posted: 5/04/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Dicksanders

05/04/2016
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on superpages 5

Everyone was very nice and helpful. Took longer than expected but it was a busy Saturday afternoon and we didn't mind being patient.

Jennifer Jackson,

05/04/2016
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on cars.com 5

Fantastic on all fronts....beginning to end. A pleasure to work with your staff. Will be back in the future.

Mike Calvin

05/03/2016
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on Citysearch 5

Great would buy another vehicle or strongly recommend them to any family or friends. Best car buying experience I have had in a while.

Lawrence Sanders ..

05/02/2016
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on superpages 5

Was a very good experience I appreciate Francisco jack and Chris for taking the time and answering all the questions

Donnie stewart,

05/02/2016
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on kudzu 5

Absolutely the best experience buying a truck ever in the 30 years. The easiest too. . .

Johnmillerrr

04/29/2016
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on kudzu 5

Very good.... Easy and efficient. All our sales and service persons were friendly and competent. .

Allengilmer

04/28/2016
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on Citysearch 5

We first came to Nyle Maxwell 3 years ago to purchase a Suburban, our experience was great then. When we decided to trade in there was no question where we would go! It was also really cool to work with the same salesperson.

Xavier & Kafi Downs ..

04/28/2016
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on superpages 5

It was a all around great experience. Donny was great and did everything he could to get us into a vehicle, and because of that we will definitely return.

Chris Garcia,

04/28/2016
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The experience was great. The staff was very helpful. I would definitely refer someone to the dealership. .

Joshua l cummings ..

04/27/2016
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Very nice salespeople and a pleasant environment. I am so happy to have this dealership here!!

Kerrie miksch ..

04/26/2016
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Very pleasant experience. Every one I dealt with, treated me very respectful. No high pressure from anyone.

Mary Ann Exum ..

04/25/2016
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Very smooth. I was treated well and will recommend nyle maxwell to my family and friends. .

Matt dawson ..

04/25/2016
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My experience was very good. I am pleased with the customer service. Clayton,mark,and fransico did very good job helping me get the vehicle I wanted. .

Valentin cabrera ..

04/24/2016
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on Citysearch 5

Great teamwork up front. Finance team seemed overloaded. Waited an hour to get back after making the deal.

Glenn ..

04/22/2016
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on superpages 5

I had pleasent time and the employees of nyle maxwell gmc treated me good. I would come back in the future.

Daniel bosarge,

04/22/2016
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on Citysearch 5

Came to purchase a used truck. Found something acceptable. Buying a vehicle has never been fun, and this is no exception.

Sean Wagner ..

04/21/2016
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Matt provided exceptional customer service. He made buying our car a no brainer.

Jessica Krevolin ..

04/20/2016
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on cars.com 5

Had a great experience, knew which car I wanted and they made vehicle purchasing a breeze.

Arthur Munoz III

04/20/2016
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on kudzu 5

Professional and knowledgeable . Posted: 4/19/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Seanmiller

04/19/2016
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Jesse was absolutely amazing!! .

Logan pawelek ..

04/19/2016
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on Citysearch 5

Clayton is great. 2 new vehicle from him

Kevin Richardson ..

04/11/2016
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on cars.com 5

If I could rate more stars, I would. Scott in the service department is always efficient and a good listener. I am always treated like family, always.

Robbin

04/08/2016
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Once again they go above and beyond to deliver awesome service.

KC WHETSTONE  ..

04/04/2016
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on Citysearch 5

Personable and efficient

Paul Ohlenbusch ..

03/31/2016
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Very good and pleasant experience both on sales and finance discussions! .

Michael vince barias ..

03/30/2016
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on Citysearch 5

Super courteous person. Tried to do as much as he could to help me. His manager as well... Kris. Awesome. Definitely coming back for other deals.

Alex Tran ..

03/29/2016
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on kudzu 5

Jeff kept in touch and alerted me when there was a vehicle that suited my needs. Posted: 3/28/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

KerryRedding

03/28/2016
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on kudzu 5

The most pleasurable experience Posted: 3/23/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

JohnKraklio

03/23/2016
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on Citysearch 5

My experience with the sales rep was stress free. He was courteous, helpful, and fun.

Jorge Sanchez ..

03/22/2016
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on Citysearch 5

Matthew was very knowledgable, and great to work with.

Charles Barber ..

03/21/2016
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It was awesome! Both Carlos and Jonathan were great!! .

Kymberlee franklin ..

03/18/2016
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Wonderful experience from working with Tony, Tyler & Toby. Very knowledgeable & friendly. We would definitely recommend people to come here and or come back for another vehicle when the time comes.

Lucy rendon ..

03/16/2016
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Very clean. Extremely friendly and knowledgeable staff. .

Dustin hedges  ..

03/15/2016
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on kudzu 5

Very easy to work with

CindyRobles

03/14/2016
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My experience was enjoyable and easy. Clayton and Alex were great to work with.

Karla Shipper  ..

03/11/2016
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on cars.com 5

Chad was fantastic!! He wasn't pushy at all and asked what I wanted in a car before he wasted my time and took me out to look at everything. After my car buying experience, he checked on me several times. Definitely recommend this dealership.

Jennifer

02/23/2016
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on cars.com 4

The worse part of buying a vehicle is after you get the payment you are comfortable with you go in to sign the papers and your hit with a pressured sales pitch to spend more on extras. Even after you say no they keep pitching.

Deborah

02/12/2016
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on edmunds 5

wonderful experience, excellent staff, and I really feel like I was taken care of. I will tell everyone about you all and my experience.

atxtracie

12/09/2015
See more reviews on edmunds
on edmunds 5

Tony was the absolute best vehicle sales person we have ever worked with. No pressure, no BS, we look forward to building a friendship with him and will certainly come back to him for our next truck purchase

JediPoker

11/26/2015
See more reviews on edmunds

Nyle Maxwell's service department personnel are outstanding. My wife and I continue to deal with this dealer after buying our first new car from them in 2004. Our over 11 years of dealing with them is primarily because of their professional and caring employees in the service department.

wwwiii

10/27/2015
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Tom Gammon greeted me immediately and introduced me to Chad Montey who helped me find and purchase the 2015 Sierra. Chad was knowledgeable and professional. It was a great buying experience.

jbradley3

10/26/2015
See more reviews on DealerRater
on yelp 5

Last month I bought a 2015 Denali 2500 from here and then referred a friend to buy a truck from here and he bought the same truck and asked if they did referrals and they said no!!! So over 100k in a month was purchased from you guys but no referral. I sent multiple people to the Chevy dealership I bought my last truck from and will never send anyone else here. Update : Katie reached out to me and corrected my issue from my previous review, it was a misunderstanding. Also I had my first oil change today, I scheduled it on Wednesday for Saturday which kinda surprised they had availability because lately I've had hell scheduling oil changes at other GM dealerships.

Lee P.

09/26/2015
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on yelp 5

Jim A.

08/28/2015
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on yelp 5

Kenneth T.

06/15/2015
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on yelp 5

John G.

04/16/2015
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on yelp 5

Look no further for your next GMC automobile!  This is the place that is going to give you the best price and the best service so don't waste your time at another place NOT named Nyle Maxwell.The Sales Manager, Joe, was very friendly and helpful.  Go by today, ask for Clayton in Sales, and take a test drive or 2!

Vizslas D.

11/07/2014
See more reviews on yelp
on superpages 5

I'll give these guys 5 stars. I took my car to the shop and they couldn't find out what was wrong with it when It was hooked up to the machines. I called Spight guys, and not even 5 mins they knew what was wrong and fixed it. Great job guys.

tonywilcox3337,

08/04/2013
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on Citysearch 5

Called in, got a sales agent, submitted app on-line, got approved, signed papers. Could not have been easier.

Roy M.

06/27/2012
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Awesome, especially with Francisco in finance and Wayne bowman our salesman

judim409894429

06/19/2012
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Jack was very informative and did not pressure us at all. He showed us exactly what we were looking for. Francisco was wonderful and we left the dealership very satisfied.

DaleC736 at Citysearch

06/11/2012
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Very good experience with Donnie Greer. I felt as though he went above and beyond to work with anks to get my deal done.

IsmaelL18 at Citysearch

06/08/2012
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on Citysearch 5

Took a while but I ended up with a good deal on two Nyle Maxwell cars.

1d g.

06/06/2012
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on Citysearch 5

Great service. Salesman was very informative. Time spent at dealership was a little lengthy but expected.

m n.

05/31/2012
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Awesome. People extremely nice. Good one attention from sales guy . Salesman very knowledgeable about vehicle and very helpful. Did not rush.

Scherie owens ..

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Super relaxed and easy! We will be lifelong customers. So pleased. . . . .

Amy mcewen   A.

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People were very good to work with and would consider working with them again. .

Hubert bailey ..

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Wonderful. From start to finish. .

Alison scott   ..

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on googleplus 5

To Maxwell GMC Family, We stopped by your Round Rock location on Friday to look at new GMC Yukons that were on the lot. We met one of your salesma, Joel Guevara. He talked to us about the Yukons and we went for a test drive. Joel talked to us about the vehicle. We were running out of time and had to leave but we told Joel we would be back Saturday afternoon to continue our quest for a new vehicle. We returned on Saturday. He took time with us to find the right vehicle that matched our needs. Not only was he helpful but he worked with us to get the price that would work for us. He was knowledgeable and helped us from start to finish. His personality was truly GREAT! Just the kind of person you want to do business with. Thank you Joel Guevara for helping us as you add us to the Maxwell family. Arthur and Cindy

Cindy S

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on googleplus 5

Had my new 2015 Colorado in for two oil changes so far... I had to wait around an hour for the first time and close to 2 hours for the second but I felt like that was pretty good considering the second time they had cars lined up out of the service department. Apparently they run a pretty good service department to get that many customers lined up and willing to wait. I'm not one for setting appointment due to my ever changing work schedule and walk in works best for me. They have a great, clean waiting area with coffee and drinks so you can work on your laptop if needed. They also have a popcorn machine if you want to snack on movie style popcorn. Its not the BMW dealer waiting area, but they are just as fast, provide good service and no problems up to this point.. I love the truck and may start buying as many Chevy and GMC's as BMW's. I will say I like the loaner car deal with BMW but Nyle may provide that too I haven't even asked.. So far so good for me.

Tim Marvin

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on googleplus 5

MR CLAYTON, is the man helped me get a new 2016 Sierra Denali . It's just flawless outstanding management and services personnel. I recommend all Fort Hood/Killeen residents to get on down there immediately if you're shopping for a new auto!

Roland Bounds

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on googleplus 4

Service was cordial, honest. Sometimes a bit slow.

sam m

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on googleplus 5

Matthew Lindsrom was awesome! We went to several other dealerships first and we will never make that mistake again. He was respectful, efficient, courteous, and not trying to squeeze extra pennies out by making you hang around for hours. This seems to be a tactic employed by most other dealerships that was just non-existent at Nyle Maxwell GMC. Best car buying experience ever...and it's not even close. If you think I only give nice reviews, check out my experience with College Station Ford...

John-Mark R. Carter

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on googleplus 5

This was my second purchase from this dealership and both transactions were seamless, pleasant experiences. It's worth the drive for me out to Round Rock. I handled most of the transaction online through Internet Manager Michael Westbrook who acted professionally and courteously. I failed to make an appointment with him at the dealership. He was with another customer and immediately referred me to Toby Turner who was knowledgeable, helpful and great to deal with. The dealership bent over backwards to help me with my requests. I will definitely return for my next purchase.

Brett Payne

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on cars.com 5

The people involved made this a very pleasant experience.

Sarah Maness

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on cars.com 5

Scott did an outstanding job on my vehicle - Thanks :):)

Julia

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on cars.com 5

Great experience as always. Thank your for your services

Naomi

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on cars.com 5

Sales and finance went well out of their way and I had a wonderful experience. Chad Montey seems to be very adept at finding the perfect vehicle for his customers. He was polite and helpful during every step of the process. I love Nyle Maxwell GMC and it will be a cold day in hell before I buy a new vehicle from any other dealership. From sales to finance, you guys are a cut above. Thank you for the wonderful experience!

Brian Mann

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Y'all always take great care of us and treat us like family.

HerbDeazvedo

05/01/2017
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on yelp 5

Martin was our sales person. He was polite, patient, and informative. Our finance person was also amazing. I have never had a better experience buying a vehicle. Thank you!

Jean J.

04/25/2017
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on cars.com 5

Joel Guevara helped us find our truck yesterday. His help and outstanding personality is what brought us back today.

Megan Canada

04/25/2017
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on superpages 5

Very efficient, friendly customer service.... More Less

johnatte

04/24/2017
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on Citysearch 5

Came in for oil change, as usual excellent service. Scot makes the process easier

Ron Davis ..

04/21/2017
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Very informative and easier than most purchases

RamiroRamirez

04/20/2017
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on Citysearch 5

Firestone quoted me $3200 to repair my trucks A/C. I called up Wayne to see if he could help me out. He and his crew determined that some of the items quoted by firestone were not necessary to get my A/C back up and cooling. Thank you Wayne for taking care of me.

James Lacombe ..

04/19/2017
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on superpages 5

It was a pleasant experience till the car I bought quit running less than a week after purchase. The team at Nyle Maxwell jumped through hoops to make things right. Now a week later I am a very satisfied and happy customer and will return next time he I'm in the market for a car. Thanks guys... More Less

garychoen

04/18/2017
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on Citysearch 5

Great as always! Amy gets me in quickly! Anthony takes great care of me, and I won't buy from anyone from Jesse! Please take care of these people, because they are taking care of me!

Mark Sears ..

04/17/2017
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Needed recall fixed and alignment checked. Scott gave regular updates and kept me informed of status and necessary service items, and let me decide what I wanted to do.

Corey Hartman ..

04/13/2017
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on cars.com 5

I was in and out of the service department in a timely manner the price quote was a bit more than the estimate but to no ones fault.

Clayton

04/13/2017
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Alex Taylor made the experience great.Offered maintenance that was due on the vehicle. .

Thelma williams

04/12/2017
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Wayne always takes care of me as a customer when my car has service issues. He makes me feel as if I am his only client. Excellent customer service!!! Thanks Wayne!

JanetFarris

04/11/2017
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on Citysearch 5

The team was great and very responsive, I was asked multiple times if I had been helped while I was standing in the service lobby. Everyone was friendly and Anthony was great and made me aware of the maintenance items on my truck schedule and what I thought was commendable was he didn't continue to try and push the schedule on me.

Dave Holmes ..

04/10/2017
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Always a great experience with sales and service.

ButchGilley

04/07/2017
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on cars.com 5

Went above & beyond regarding a recent repair Although we live in SW Austin, we will continue to use them and drive north :)

Mark

04/07/2017
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excellent service by Chris Hernandez .

Richard myers

04/06/2017
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on Citysearch 5

Great, Toby and Donna did a great job.

David Montoya ..

04/05/2017
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I have always received prompt and efficient service. .

Barbara johnson

03/30/2017
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on Citysearch 5

Great service and great team

Ricky Allen ..

03/29/2017
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Hands down best service department!

ScotMurray

03/28/2017
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on kudzu 5

"This is our 2nd Acadia from Nyle Maxwell. We have always received good deals and great service from your dealership."

RobertBaird

03/28/2017
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The sales and service team are great,

MichaelPimptonJr

03/27/2017
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on kudzu 5

Great service in and out fast thanks .

BenChavarria

03/27/2017
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on cars.com 5

Alex was superb. Very Friendly service, sharing all required details with me. I left the place satisfied. I will definitely come back for my next due service. Thank you all

Irfan Ahmed

03/27/2017
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on yelp 5

We bought a Pre-owned vehicle and were very happy with the customer service and process. Thank you Chad Montey and Nyle Maxwell GMC for meeting our needs to get what we wanted/needed at a payment within our budget.

Missy G.

03/26/2017
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It was nice to be greeted and after I stated what I needed, they already knew I had an appointment before I provided my name.

Amy jarmon

03/24/2017
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on dexknows 5

It was a great experience people very friendly . Wayne was there for us and help us with all the questions we had.

by Bertha Campuano

03/24/2017
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on yelp 5

Alex Taylor is a wonderful service adviser and very personable. Very knowledgeable about cars and the amount of time needed for services. Great customer service.

Ashlyn M.

03/21/2017
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Got the car that I wanted. I was treated well and have no complaints.

Brian Steffen ..

03/13/2017
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on cars.com 5

Saw truck on website on Saturday morning. Called spoke to Chad. Chad returned calls promptly. Tried to get my normal GMC to match price on same truck they either couldn't or wouldn't. Drove all he way to Austin to see another truck in my price range only to learn it was a demo with mileage. So on the off chance stopped in Maxwell and spoke to Chad gave him my perimeters. He worked out a deal and worked with me. From start to finish in and out in 3 hours. Fastest car buying experince ever. Good work Chad, Alex and the guys behind me the scenes.

Keith D.

03/10/2017
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on Citysearch 5

This was the BEST car buying experience ever! Jesse, had exceptional customer service and made the buying process pleasant. We would definitely recommend this place to others and will return for our next purchase.

Jake Akins ..

03/07/2017
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Very helpful and caring! .

Rhonda Bond ..

03/06/2017
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Really great and very helpful people Clayton Cunningham is the one that actually assisted us from start to finish. I want to make sure he gets all the benefits and accolades from this sale.

AmandaRussella

03/05/2017
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on cars.com 5

Great experience. Everyone was helpful and nice. .

Tawnya Hall

02/27/2017
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on kudzu 5

Very friendly, not pushy with just trying to sale me a car, .

BobbyGentry

02/27/2017
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Excellent customer service and quick efficient process through purchase .

Stevesmith

02/27/2017
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Very friendly. Worked to make my experience great. Would recommend them to anyone looking for a new or used automobile

Michael cowan

02/24/2017
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on superpages 5

Outstanding service at all levels of interaction with dealership personnel.... More Less

chrisfazio

02/23/2017
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on Citysearch 5

Chris is great

Veronica Montgomery ..

02/21/2017
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on kudzu 5

Great experience all around. .

Chriskeith

02/20/2017
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on superpages 5

The whole experience was simple... More Less

teresazunker

02/20/2017
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on yelp 5

I've had an exceptional first time car shopping experience with Chad today! Everyone has been super friendly and we are very satisfied with our purchase. I am confident our new vehicle will perform great and this dealership will be with us for years to come. EDIT: I wanted to add more to my review. I did write the initial review in the dealership while waiting for my car stuff to be finalized, and I was offered a chance to enter a raffle for liking them on Facebook, doing reviews, etc. I was not given incentives to say nice things though! I really do mean them, let me elaborate: I came in to see Marc Decker initially, as he is a friend of my family. Mom recommended I check this dealership out just for him! When I arrived, he wasn't available, so he had Mr. Chad Montey (see: charming photo) help me out. Chad was really funny and great to work with, and did his best to help with my situation. Francisco handled my credit and financial stuff very well! I could tell he worked hard to get me approved and get me the best deal. He was also very funny and made an otherwise stressful experience quite pleasant. I was so nervous about buying a car but he really made it easy for me. Marc Smith, the Sales Manager, even emailed me a few days later to check in, which I really appreciate. Chad has also stayed in touch and been very helpful with a variety of matters pertaining to my situation. I definitely feel like Nyle Maxwell GMC will continue to stay engaged with me throughout the lifetime of my ownership with this vehicle and then some, not as if they want to drop off now that I've completed my purchase. I will say I'm surprised by negative reviews, but negativity breeds negativity, folks! I must assume that the reviewer had some hand in the negative experience. I found everyone at this dealership to be professional and kind, with genuine interest in my needs. I am confident that if and when I need service for my car, that they will take excellent care of me. Thanks again!

Jacquelyn C.

02/01/2017
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on yelp 5

We bought our Yukon XL in 2008 with the goal of driving it for many years to tote our three boys around town. We bought from Maxwell because Scot Murray has been our service advisor at several dealerships over the past fifteen plus years. One of the main reasons we bought from Maxwell was because of our relationship with Scot. He is trustworthy, hardworking, and always makes sure we are well taken care of. Maxwell made it easy to purchase our SUV and their service has been great! I took the truck in this morning for service and they had it ready by lunchtime, even with an unexpected part failure they found when running the basic diagnostics. If they had not had found the issue, we could have been stranded today. Give Scot a call if you want the best service in town!

John G.

02/01/2017
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on yelp 5

Just want to say thank you to Tom, Mark, and Shane, along with the incredible staff at Nyle Maxwell GMC. They go above and beyond to help and assist all those who step foot on their property. It is very rare to find such a high level of customer service in an industry over run with patronizing sales staff that have no interest in you as a person, just you as another notch on their sale chart. You wont find that here with this wonderful group of professionals. They claim to be family driven and friendly. Which was proven when taking my own mother and sister, and seriously treating them with the respect everyone deserves. They certainly will receive more business from all of those who I come in contact with. They would have happily spent more money with such a warm and inviting staff of professionals than the alternative, which was the over bearing sales people they dealt with at a competing family owned string of dealerships. Thank you again!!

Jim A.

02/01/2017
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on cars.com 5

Chad Montey was great to work with and the experience as a whole was great! I'l loving my new Acadia!

Cheryl

02/01/2017
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Out of this world customer service. Friendly, light hearted. Nyle Maxwell GMC FOREVER!

CarolWoods

12/19/2016
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Had a great time with the people who work here

Adrian Vicinaiz  A.

11/24/2016
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on yelp 5

K H.

11/01/2016
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Very helpful and friendly staff. Easy experience . .

Terry sims   T.

10/06/2016
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on yelp 5

LAJUAN N.

09/03/2016
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on superpages 5

I had a great experience at Fiat Austin. I was able to get into the car I wanted with the help of the salesperson and finance team.

Alejandra De Hoyos,

08/26/2016
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Toby was excellent .

Marc nelson

08/08/2016
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on kudzu 5

The entire experience at this dealership was exceptional!!! Starting with Tanner Adam, new car salesman, on to Chris, new car director and finally with Alex Munoz, the awesome Finance Director... Not to mention, Scott Murray the service director. He has always taken care of me.😊 This is the fifth vehicle I purchase from Nyle Maxwell & it is because of the continued positive customer service I receive...

Patriciareynahenry

08/04/2016
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on superpages 5

Wonderfully helpful and great vehicles

Meghan Lucas,

08/04/2016
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on Citysearch 5

The entire experience at this dealership was exceptional!!! Starting with Tanner Adam, new car salesman, on to Chris, new car director and finally with Alex Munoz, the awesome Finance Director... Not to mention, Scott Murray the service director. He has always taken care of me.?? This is the fifth vehicle I purchase from Nyle Maxwell & it is because of the continued positive customer service I receive...

Patricia Reyna Henry ..

08/01/2016
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Smooth and painless. Friendly staff

AustinPowell

07/19/2016
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on kudzu 5

Very pleasant and helpful staff. Our salesperson Toby, explained everything in detail, I'm very happy with this experience. I was terrified but was immediately placed at ease by everyone. Loved it! Posted: 7/12/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Guadalupesan...

07/12/2016
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on yelp 5

Very pleasant and helpful staff. Our salesperson Toby, explained everything in detail, I'm very happy with this experience. I was terrified but was immediately placed at ease by everyone. It was a completely hassle-free car buying experience! I Loved it!

Guadalupe S.

07/09/2016
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People were very good to work with and would consider working with them again. .

Hubert bailey

07/07/2016
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on Citysearch 5

Always a pleasant car buying experience. Always feels like family. All employees make us feel welcome.

Austin Adair ..

07/05/2016
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on superpages 5

No frills but relatively efficient. Tough coming with kids.... More Less

Mitch Rivers

07/04/2016
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on kudzu 5

very easy to work with. Posted: 6/29/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

KathleenStep...

06/29/2016
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Chad was very straight forward and wasn't pushy. We really appreciate it.

Rebecca Vanzandt ..

06/15/2016
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I fill that buying a truck here was a good experience that I would do it again

Charlie Ciampoli ..

06/07/2016
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I was looking for my "empty-nester-mid-life-sporty-luxury-classy-yet roomy-unique-two-seater" vehicle. Unknown to me , that vehicle had arrived just hours before I stopped by Maxwell GMC Round Rock. Marshall Pantalion is a professional and knowledgeable young salesman who met all the conditions I requested before buying the car from him....and there were quite a few. The only reason for not give this dealership five stars?---most of my day was waiting on the finance department to conclude a deal I was already preapproved on. I had to miss an entire day of work because of this. I love my Dodge Challenger ---thanks to Marsall Pantalion and the Maxwell staff for getting me my dream car!

T Nobles

06/06/2016
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on superpages 5

Great experience with mike.

Adam Nims,

06/06/2016
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on kudzu 5

Great experience, friendly and honest staff . Posted: 6/03/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Markmmiller

06/03/2016
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on Citysearch 5

Mike made the experience a nice one instead of the anticipated hassle. Alex was also very kind and pleasant to work with. Huge kudos to both gentlemen!

Corinne Zeitz ..

05/31/2016
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on cars.com 5

Overall very good-loved coming on a slow day! Very nice man. Thanks!

Prajinta Pesqueda

05/16/2016
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Overall best experience at dealership

Randy David   ..

05/10/2016
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Wonderful. From start to finish. .

Alison scott  

05/10/2016
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on kudzu 5

I had a great experience and got a lot of help from all of the staff

Anthonybakerk

05/09/2016
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This was easy transaction thru gm site to dealer . Team took car off all details via Internet and phone. Sales rep and finance mgrbare good guys. Thanks,

Lance zeober ..

05/09/2016
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Excellent customer service from Chris,Clayton and definitely Franciso Chada. Francisco was very honest and great sense of humor! We would definitely come back again and we thank them all for their great hospitality!

Mureto Holmes ..

05/06/2016
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on superpages 5

It was pleasant, the service was good they made me feel comfortable.

John Waites,

05/06/2016
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on kudzu 5

We was treated good every body did I avoid job and we are happy thanks . Posted: 5/05/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Johnpaulzonk...

05/05/2016
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on superpages 5

This has been a great buying experience and I would recommend this dealership to all of my friends.

Jacques marshall,

05/05/2016
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on kudzu 5

Everyone was on target and it was a pleasure to deal with each one of them, I will send friends to them.. .

Dicksanders

05/04/2016
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Jesse and Mario were very helpful and accommodating, as was Francisco. The lifetime warranty and Maxwell Wrap leave me feeling very protected on a pre-owned purchase. Thanks!

Nikki Sheffield ..

05/03/2016
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on superpages 5

We have had a wonderful experience with your dealership! The staff is very friendly and helpful.

Brandy,

05/03/2016
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Mario was very helpful and understanding to our needs as was mark. They did what they could to work with our budget without being pushy.

Casey lewis ..

05/02/2016
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Excellent customer service. We were shown the vehicles we wanted to see. Our car buying experience was super.

Jose Olivarez ..

04/29/2016
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on cars.com 5

Very good experience .. Very helpful .... Pleasant ?. Want to thank the whole staff very everything they have done.

Todd Montgomery

04/29/2016
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on kudzu 5

Very good.... Easy and efficient. All our sales and service persons were friendly and competent. . Posted: 4/28/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Allengilmer

04/28/2016
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Very very good the service was exellent finance office was likable and I enjoy his company he treat as like real good friends .

John warsek ..

04/28/2016
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Nice and helpful I would come back again and refer family and Francisco Chada was xtremely nice and friendly with customer service like that makes me happy and satisfied and would come back anytime when ready to purchase a vehicle.....

Iris Alvarado ..

04/27/2016
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on cars.com 5

My experience here at Nyle Maxwell was amazing. The whole staff was very professional. Thanks a lot! .

Brent Nipper

04/27/2016
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on cars.com 5

Everything was great..nice selection and great service.friendly staff with great knowledge of the vehicles they have in stock

David stone

04/26/2016
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on Citysearch 5

It was a great experience!!!! They treated us with respect, kindness, and care. I'm glad that I came here to get my first car. :)

Maranda Morin ..

04/25/2016
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on cars.com 5

The gentlemen help me in every facet of purchasing my truck an answered every question I had.

Randall larger

04/25/2016
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on kudzu 5

Very good service, hassle free. I have bought several vehicles from nyle maxwell gmc and will continue to come back. Mark and Mario are the greatest. Posted: 4/22/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Debraaa

04/22/2016
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Our experience was awesome. Was a great first time experience, very helpful. Thank you for all your help! .

Wava jordan ..

04/22/2016
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on kudzu 5

Excellent experience, professionally completed. We felt we were fairly treated. We would recommend this dealership.

Alextouch

04/21/2016
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Excellent. Fransico was very informed in helping with paperwork. David, salesperson was very help with car purchase. .

Erlinda tenorio ..

04/21/2016
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on Citysearch 5

Great,efficient, and easy to buy a vehicle. None pressured sales

Thomas Lawrence ..

04/20/2016
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on superpages 5

Very good!! Matt, Todd and Mark were excellent to deal with

C Wayne Shero,

04/20/2016
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on Citysearch 5

This makes number 5 for us! We have always had the best of experiences in purchasing! Jeff is our go to guy always. Sadly, we missed him this time, but Chad was super! We also miss Francisco, but Ms. Donna was a pleasure as well!

Dwain Marshall ..

04/19/2016
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on cars.com 5

Everything was handled timely and professionally. Great experience. .

Stephen Stapp

04/19/2016
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Very helpful and worked with me despite my credit problems. .

Gracie martinez   ..

04/11/2016
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on yelp 5

Nyle Maxwell GMC did a great job! Buying a vehicle has never been this easy! Toby Turner did a great job! Thank you.

Vanessa P.

04/06/2016
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They were awesome to work with! .

Monica pride ..

04/04/2016
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Everyone was pleasant, helpful, and willing to work with to complete a deal.

Richard Lyle  ..

03/30/2016
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They were very helpful .

Gabriela Camacho  ..

03/29/2016
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Today I brought my two cars for an oil change and I received the best service ever, Alex Taylor was very helpful, he guided me step by step through the entire process, Alex is great customer service Thanks

Alex quesada ..

03/29/2016
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on Citysearch 5

Everyone is very helpful and friendly It is a pleasure shopping here

Frank Gipson ..

03/28/2016
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The overall experience was very positive and I appreciated the time an effort spent to get us the vehicle we were looking for.

Jason mclelan ..

03/23/2016
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Pleasant... Friendly sales people...friendly finance people

Violet Vianes ..

03/21/2016
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Excellent experience, salesman worked hard for us. .

Eulojio garcia  ..

03/21/2016
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My experience was very painless and I appreciate Chad and his patience with me.

Aubrey Estes  ..

03/17/2016
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on kudzu 5

This is our third vehicle from Nylemaxwell Maxwell, always get great service.

ElizabethBrownf

03/15/2016
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Top notch service and thoughtful staff. .

Shannon Janes  ..

03/14/2016
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on Citysearch 5

Awesome! Chad and Tony have been great and very attentive to our needs.

Evan Gearing ..

03/14/2016
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on Citysearch 5

Excellent service. Will buy from them again.

Mark Gibson ..

03/11/2016
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on cars.com 5

I purchased a Used Acadia at another dealership with rare circumstances. It started having what I felt to be a lot of repairs, came to you. Scott Murray took care of me each and every time with friendly & helpful assistance. I then purchased a new Acadia with challenging circumstances of which your Financing dept handled easily and quickly with surprisingly great financing plan! I have continued to ask for Scott each time for servicing. He always responds quickly and takes care of my questions and needs without any hesitation. This last oil change visit I called ahead to ask how long the wait, Scott was not available to answer so I just came in, another rep came to greet me and told me it was 1.5 hr wait, so I left because I had an appt by then. Before I got to the street, Scott saw I called and returned my call and said come back and I was in/out within 35 minutes! Kudos for taking care of my needs ONCE AGAIN! Tina at checkout is also very helpful and friendly, KUDOS to her for appearing to really enjoy her job and coworkers! It's seems to be a constant vibe I get anytime I come in from the entire staff! Thank you!

OnTheGoTammy

02/18/2016
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on yelp 4

Just wanted to update that Nyle Maxwell GMC made this right and have been awesome ever since.

Jill A.

01/13/2016
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on edmunds 5

I went in there twice and the first time we couldn't find the truck that fit my budget, but the second time I went in we were able to work out a great deal on a truck I love!

Joeycly22

12/09/2015
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Janie was very easy to work with - no pressure. Explained everything and answered all questions that I had. Alex (in finance) was great as well - no pressure to buy any extras that I didn't want to purchase. Easy to understand all the terms and paperwork.

GP

11/03/2015
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The personal were friendly and they listen to what I needed. They said they could do what I ask and they did it. I am very happy

sue

10/27/2015
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Its a pleasure to deal with SCOTT. I have been coming here since you got the GMC dealership. I am very happy with the service and the service representative. Kep up the good work.

Shirish

10/26/2015
See more reviews on DealerRater

Our experience was great. This dealership is very friendly and made you feel comfortable with no pressures. The salesman, Tanner, was great. Even though he has only been selling cars for little over 3 weeks he knew everything about the cars & their features. He is going to be a great salesman that people will trust and he has a great personality with honesty.

TexRambo

09/16/2015
See more reviews on DealerRater
on cars.com 5

Ability to schedule an appointment time (and it be kept) via the internet was a great convenience. Service was prompt and courteous. Waiting room was comfortable and very clean - a great experience.

Jay

08/14/2015
See more reviews on cars.com
on yelp 5

Mindy is awesome.  It's pretty simple.  What do you want when you take your vehicle in?  Sure you aren't happy about being there but going to a service provider that...*Works around your schedule*Provides you a loaner when they can even though their brand doesn't require it*Is friendly and keeps you up to date on your vehiclereally really helps your experience.Mindy did all of these and explained what was going on with my car to a great detail.Frankly...I'm just calling her directly if I have any more issues.

John D.

05/05/2015
See more reviews on yelp
on yelp 5

I've had an exceptional first time car shopping experience with Chad today! Everyone has been super friendly and we are very satisfied with our purchase. I am confident our new vehicle will perform great and this dealership will be with us for years to come.EDIT: I wanted to add more to my review. I did write the initial review in the dealership while waiting for my car stuff to be finalized, and I was offered a chance to enter a raffle for liking them on Facebook, doing reviews, etc. I was not given incentives to say nice things though! I really do mean them, let me elaborate:I came in to see Marc Decker initially, as he is a friend of my family. Mom recommended I check this dealership out just for him! When I arrived, he wasn't available, so he had Mr. Chad Montey (see: charming photo) help me out. Chad was really funny and great to work with, and did his best to help with my situation. Francisco handled my credit and financial stuff very well! I could tell he worked hard to get me approved and get me the best deal. He was also very funny and made an otherwise stressful experience quite pleasant. I was so nervous about buying a car but he really made it easy for me.Marc Smith, the Sales Manager, even emailed me a few days later to check in, which I really appreciate. Chad has also stayed in touch and been very helpful with a variety of matters pertaining to my situation. I definitely feel like Nyle Maxwell GMC will continue to stay engaged with me throughout the lifetime of my ownership with this vehicle and then some, not as if they want to drop off now that I've completed my purchase. I will say I'm surprised by negative reviews, but negativity breeds negativity, folks! I must assume that the reviewer had some hand in the negative experience. I found everyone at this dealership to be professional and kind, with genuine interest in my needs. I am confident that if and when I need service for my car, that they will take excellent care of me. Thanks again!

Jacquelyn C.

03/07/2015
See more reviews on yelp
on yelp 5

Vizslas D.

11/07/2014
See more reviews on yelp

Wonderful Experience!! Jesse Martinez is a gem, he went above and beyond what you would expect from a salesman. We initially began working together over the internet, to texting until when I came in about 3 days later, I had a GREAT DEAL on a car that I really wanted. There was no pressure, I felt like a valued customer and most importantly he listened to what I wanted, he never once tried to change my mind and sway me to something else. The dealership was about an hour away but it ...view morewas the best hour I could have driven for the service I received, everyone there was courteous, friendly and just plain nice----these are qualities you just don't find anyone. Nyle Maxwell is a hidden treasure and I will definitely be getting our next vehicle there too!!!!!view less

smay95

03/14/2013
See more reviews on yellowpages

Called in, got a sales agent, submitted app on-line, got approved, signed papers. Could not have been easier.

roym1097019221

06/26/2012
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on Citysearch 5

It was great. Everyone we dealt with was friendly and we did not feel pressured at all.

Lynn K.

06/18/2012
See more reviews on Citysearch
on Citysearch 5

Jack was very informative and did not pressure us at all. He showed us exactly what we were looking for. Francisco was wonderful and we left the dealership very satisfied.

Dale C.

06/11/2012
See more reviews on Citysearch
on Citysearch 5

Very good experience with Donnie Greer. I felt as though he went above and beyond to work with anks to get my deal done.

Ismael L.

06/08/2012
See more reviews on Citysearch
on Citysearch 5

Easy to work with, fast, friendly, and excellent customer service. Abel is the man for the job!

j c.

06/06/2012
See more reviews on Citysearch
on Citysearch 5

Good Franciso did a wonder job!

Susie P.

05/30/2012
See more reviews on Citysearch

Very good service. Worked with us on a great deal. . .

Reggie book ..

See more reviews on yellowpages

A long wait, but we got a balloon. . .

Heather lynch   H.

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Toby was excellent .

Marc nelson ..

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Marshall is awesome, never felt like he was pushy, very informative and helpful .

Michael pentecost ..

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on googleplus 5

I get a call from Clayton on Monday morning to talk about a an inquiry I had made via the internet about a vehicle. I explained to him I had a bad experience a few days prior and I just wouldn't be coming back to that particular Nyle Maxwell. They have the best used car protection out there so I was going to buy from Nyle Maxwell. Well, we get to talking, I explain my confusion over a few things and he apologizes (he didn't need too) for the confusion. Then, he a manager of new car sales (Its a used car)goes out of his way to get me and my family into the vehicle we've been waiting for and searching for tirelessly over the last two months(Just the right deal). I got off work late, rushed to the dealership and he had all the paperwork ready. He didn't mind that I inspected every little paper I had to sign for any errors (I'm paranoid over paperwork). Clayton single handedly won my business back to Nyle Maxwell GMC that I've been using for upgrades and service for the last two years. I love the Acadia man and I will go out of my way from now on to send people to Nyle Maxwell GMC.

Bryan

See more reviews on googleplus
on googleplus 5

Always a pleasant car buying experience. Always feels like family. All employees make us feel welcome. This time around a 2016 Sierra SLT. This made our 8th vehicle purchase from the Maxwell Family of Dealerships. They do go out of their way to get you in that dream vehicle. Aside from that their service is impeccable as well. Clayton and Mark assisted us with this purchase. Clayton always goes above and beyond our expectations. It is reassuring knowing that many of those we dealt with on our first purchase are still there. No one compares.

Austin Adair

See more reviews on googleplus
on googleplus 5

Great experience, Michael Westbrook was able to provide options that fit my budget and met my requirements. Walked in after lunch and I was home before dinner with a new GMC Sierra 1500 SLE.

Derik Robinson

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on googleplus 5

The local tech who jump started my car this morning told me my battery needed to be replaced. It's crunch time at work, so I called Nyle Maxwell immediately, as I have always had impeccable service there. Although I had no appointment and it was a Monday after a long holiday weekend, Anthony told me to bring it right in. I did, and he was there waiting with all the paperwork drawn up. In less than an hour, my battery was charged, tested, and re-tested, and I was told it did not need replacing, and I was not charged for the time spent checking it. These folks are great, and although my car is of an age that many people choose to shop around and bypass dealer servicing, I will continue to bring my car there - everyone I have dealt with on the team is terrific.

Kim Wheeler

See more reviews on googleplus
on googleplus 5

Just want to say thank you to Tom, Mark, and Shane, along with the incredible staff at Nyle Maxwell GMC. They go above and beyond to help and assist all those who step foot on their property. It is very rare to find such a high level of customer service in an industry over run with patronizing sales staff that have no interest in you as a person, just you as another notch on their sale chart. You wont find that here with this wonderful group of professionals. They claim to be family driven and friendly. Which was proven when taking my own mother and sister, and seriously treating them with the respect everyone deserves. They certainly will receive more business from all of those who I come in contact with. They would have happily spent more money with such a warm and inviting staff of professionals than the alternative, which was the over bearing sales people they dealt with at a competing family owned string of dealerships. Thank you again!!

James Morrison

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on cars.com 5

Everyone including Scott was so friendly and helpful. They addressed all of my concerns. It took the whole day, but they have an outstanding shuttle driver who is very pleasant and kind. I appreciate the new process of having an staff member meet you on the lot as soon as you drive up. That was an excellent change for the better. It also saves everyone time. Keep up the good work!!

MildredRR

See more reviews on cars.com
on cars.com 5

Got exactly the vehicle I wanted at a good price, fast professional no hassle service. Great job gentlemen!

Vincil Bishop

See more reviews on cars.com
on cars.com 5

Anthony Morphis is a great service adviser. Answers all questions and keep the customer informed about he progress of the repairs done to the vehicle.

Noemi Torres

See more reviews on cars.com
on cars.com 5

Got my truck in right away (had an appointment) and the work was done in a timely matter. They did rotate my tires which I did not ask for but I'm sure that was just a misunderstanding. I just don't understand why GMC would put such crappy tires on such a fine truck. As soon as I hit 70 MPH my truck starts shaking because of the tires. They replaced them right after I got the truck 1 yr ago and within a month it started shaking again.

Revay

See more reviews on cars.com

Chad went far and beyond to get the deal done. Very patient and considerate of our needs. Dora was very helpful and provide the necessary information needed to have a clear understanding of our deal

Andres Gonzalez ..

04/28/2017
See more reviews on insiderpages
on kudzu 5

Martin was our sales person. He was polite, patient, and informative. Our finance person was also amazing. I have never had a better experience buying a vehicle. Thank you!

JeanJanes

04/25/2017
See more reviews on kudzu

Service was prompt and courteous. I do think the Service Dept. should stay open until at least 7pm. With traffic in the Austin/Round Rock area, it's impossible to get there after work before it closes at 6pm.

John Batte ..

04/24/2017
See more reviews on insiderpages
on kudzu 5

Very professional and prompt visit. .

MarkDelaney

04/21/2017
See more reviews on kudzu
on cars.com 5

Superb. This has been the most exceptional service I have received in all of my years car shopping. The way Jesse and Mark handled the process made buying a car enjoyable.

Shane Coulter

04/21/2017
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on superpages 5

Today my service advisor was Alex. Alex was incredibly kind, personable and knowledgeable. He got me into a loaner without a lot of wasted time and had me back on my way to work quickly. This has not been my experience in the past. Alex provided a status update call and also rode with me in the vehicle to make sure I was 110% satisfied with the repair. He was wonderful to work with... More Less

rudefordorman

04/20/2017
See more reviews on superpages

Overall the experience was amazing. They are friendly people who really cared about my situation, and found a timely solution to my service needs.

Darrell Russell ..

04/18/2017
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Anthony and Richard did an amazing job on getting my Canyon repaired.

John Durant ..

04/17/2017
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on cars.com 5

excellent service from check in to check out

Leonard Aitkens

04/14/2017
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Oil Change and tire rotation. Did not have to wait long.

RonCravey

04/13/2017
See more reviews on merchantcircle
on kudzu 5

I always feel at home at Maxwell GMC. Employees are courteous and professional. .

RussPeterson

04/12/2017
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on cars.com 5

Oil change. Efficient servicr, addition recommended items completed quickly and efficiently.

William Seiss

04/12/2017
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on cars.com 5

The quickness and ease of getting my vehicle in for repair. Most of all being able to trust, Scott Murray, my service adviser to take care of the problem.

Donald

04/11/2017
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I appreciate the service we received from Scott Murry. I dropped my car off in the late afternoon of 4/3/17 and picked it up on 4/5/17 after work. They made getting to & from the rental car location easy. They also determined my repair fell within warranty period.Thanks!

Monique letizia

04/10/2017
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on kudzu 5

Took great care of me and my truck. .

PhillipTamburro

04/07/2017
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on kudzu 5

it was great .

CliffMcCullough

04/06/2017
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on cars.com 5

Overall great team, great facilities. In fact on the day I signed the papers for my new truck, I went to service to find address some concerns I saw on the net regarding what I was going to purchase. The service writer took the time to explain the vehicle really does not have problems. He said he writes hundreds & hundreds each month, and maybe one in a few hundred had this so called problem which was easily taken care of with software updates.

Dolores

04/06/2017
See more reviews on cars.com
on edmunds 5

How friendly everyone appeared. Not one person passed by without speaking. Toby Turner was very knowledgeable about the product and the entire car purchasing process. I had few questions as he provided information with enough detail that few questions had to be asked. The Finance Dept. also went over everything in great detail. I haven't purchased many new vehicles. But, this was the best experience of any that I have purchased.

merlefan1

04/04/2017
See more reviews on edmunds
on superpages 5

It was a very pleasant experience. Alex told me, as well as gave his card, about service items that need to be done in the future. He was very attentive. I was a walk-in but it didn't take long at all. I am a happy camper!... More Less

arolpickens

03/30/2017
See more reviews on superpages
on cars.com 5

Alex was able to fit our vechile into a busy Saturday of service calls. While providing excellent customer service and ensuring all of our needs where met

Kevin Steele

03/29/2017
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Prompt, Professional, and efficient .

Kenneth Hubbard ..

03/28/2017
See more reviews on insiderpages

Wayne met me when I pulled up. Was friendly and very helpful when my booked appointment didn't show up at the service monitor

George devore

03/28/2017
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on yelp 5

Mike Westbrook was our sales agent for Nile Maxwell GMC in Round Rock. We live in east Texas and it was definitely worth the drive.We saved over $4000 on our new GMC truck.Mike was very knowledgeable about his product and never put any pressure on us.The delivery was very quick, detailed and the numbers were exactly as we had been told.Its been a long time since we have had a non stress/pressure vehicle purchase.We highly recommend Mike for your next purchase.You won't be sorry!!! Jim & Brenda Bartz Lake Fork,Texas

Brenda B.

03/27/2017
See more reviews on yelp
on Citysearch 5

I had a great experience, a lot better than i expected. I will definitely go back for my next truck.

Ruben Escobedo ..

03/27/2017
See more reviews on Citysearch
on superpages 5

Always a pleasure. After working with Scot with the service of at least 4 vehicles over the past 10-12 years (and purchasing one vehicle from NM), your dealership continues to our "go to" car store.... More Less

benchavarria

03/27/2017
See more reviews on superpages
on yelp 5

Alex Taylor was very professional and stayed in good contact with my wife who knows little about cars. Paid close attention to detail and was quite friendly with a good sense of humor.

Jim M.

03/25/2017
See more reviews on yelp
on cars.com 5

Tanner in sales is amazing. He worked with me over the phone and in person. He made sure I knew all of my options, made gentle recommendations, and matched me with a GMC that is perfect for me and my family. Once the car was delivered he stayed late just to make sure I knew how everything works and to answer any questions I had. I greatly appreciate his time and effort. Signing forms with Chuckles was fun and relaxing during a time that could have been very stuffy and worrisome. The entire staff is really great. Thank you all

Rebecca Smith

03/24/2017
See more reviews on cars.com
on yelp 5

Best experience I've ever had! Alex was hilarious and super helpful. Took my car in for oil change after some shoddy non dealer work. Won't ever go back! I got a list of repairs broken down with options rather than demands. Even gave me upcoming work so I can finally plan ahead for once. All in all a refreshing experience and one worth the switch. Make an appointment it's worth it!!!! In and out no problems.

Kristen H.

03/23/2017
See more reviews on yelp
on cars.com 5

BEST I've ever experienced. In a word- indescribable!

Marc Decker

03/20/2017
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Very fast and courteous, plus donuts. Very happy with my first service on my new truck. .

Clayton maddux

03/13/2017
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on edmunds 5

Worked with Chad M. feel like I made a friend In the process. He moved me through the experience quickly and efficiently. In and out in 3 hours. Truck was sold at advertised web price no if ands or buts. Good work Chad and good luck to you.

IrishDoc

03/09/2017
See more reviews on edmunds

Very good experience .

Allen guthrie

03/07/2017
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on kudzu 5

Everyone was extremely helpful and couldn't ask for a better experience! Thanks! .

Susanmurphys

03/06/2017
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on Citysearch 5

Got the best value for my trade in

Ruben Sandoval ..

03/03/2017
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on cars.com 5

We are very happy with our 2 purchases from Nyle Maxwell’s dealership. Chad took the time to show us weekend specials, truck and Terrain selections available. He explained all the new features and how they would fit into our lifestyle. Donna provided the best financial options and we were able to get both vehicles in our budgeted plans. Thanks Chad and Donna!!

Jack & Barbara

02/27/2017
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on kudzu 5

Very friendly, not pushy with just trying to sale me a car, .

BobbyGentry

02/27/2017
See more reviews on kudzu
on cars.com 5

Nyle Maxwell is a great place to buy a new vehicle. I got a great deal. All the staff was kind and courteous.

Adalberto Anzaldo jr

02/24/2017
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on cars.com 5

It was great Joel Valladares was amazing! and so was the rest of your staff!

William Denton

02/23/2017
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on superpages 5

everything was great, worked with Manny over a few weeks to find the right truck... More Less

rickfonte

02/23/2017
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Great service, Chad was terrific! .

Jack Hudgens ..

02/20/2017
See more reviews on insiderpages

Drove down from DFW to pick up a used truck. It was a great experience, and Matthew was a very organized and professional salesperson that listened well to what our needs were in the week leading up to the purchase. Thanks also to Donna in the finance department. Nice doing business with people like y'all!

KEITH

02/20/2017
See more reviews on DealerRater
on cars.com 5

Service was quick and efficient. My problem was addressed and recalls found on my vehicle were also taken care of during the visit.

Lindsay

02/12/2017
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on yelp 5

Look no further for your next GMC automobile! This is the place that is going to give you the best price and the best service so don't waste your time at another place NOT named Nyle Maxwell. The Sales Manager, Joe, was very friendly and helpful. Go by today, ask for Clayton in Sales, and take a test drive or 2!

Vizslas D.

02/01/2017
See more reviews on yelp
on yelp 5

Started my car shopping experience at a local competitor. Was not pleased with the combative, finger pointing and down right rude approach to doing business. After a few referrals, I made my way over to visit Nyle Maxwell GMC. Hands down the best car buying experience I have ever had. I had previously exchanged a few emails with them for vehicle of interest... once I was ready (no pressure), a 10 minute phone call, a drive to the dealership, in and out in less than 90 minutes with a brand new truck. Most of the time in the dealership was beyond cars - they gave me a tour of the facilities, told some stories, cracked some jokes and enjoyed the company. Clayton Cunningham and Alex Munoz made the 30 mile drive one-way worth every second. Thanks guys! I'll send all my friends your way!

K H.

02/01/2017
See more reviews on yelp
on yelp 5

Mindy in Service is awesome! Several weeks ago we had some issues with water leaks with all the rain. Turns out that our model has some issues with water leaking around the sun roof and Mindy was sympathetic about our problem. We were able to get the car in late that same day. The next day I received a call from Mindy about the problem and the plan of attack. She also had details about what the extended warranty program was going to cover. She even offered a loaner but since the weekend was coming up we told her that we weren't going to need one but would set up the rental coverage for the following week if the job was going to take more than a few days. Set up the rental agreement on a Monday and got the call Tuesday morning that our car would be ready. Never once had to call her with an update as she was in constant communication with us. We'll be back.

Kenneth T.

02/01/2017
See more reviews on yelp
on cars.com 5

Excellent customer service! Chris was very helpful helping my daughter choose an suv, he did all the paper work process quick and easy. Also Alex was very helpful with the financial questions that we had. I will definitely reccomend this dealership!

Nancy

02/01/2017
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on kudzu 5

Listened to my wants and needs and made the whole process super easy... I highly recommend Mike Westbrook and the rest of the team at Nyle Maxwell GMC

PatsySandersa

12/02/2016
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on Citysearch 5

I really appreciate Matt working for me as well as keeping ya'lls interest in mind as well

RandallTucek ..

11/24/2016
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Super relaxed and easy! We will be lifelong customers. So pleased. . . . .

Amy mcewen   A.

10/10/2016
See more reviews on yellowpages
on superpages 5

Friendly and helpful service... More Less

Angela Starr

10/04/2016
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on yelp 5

Had an amazing experience with this dealership..they take time to help you.. they really care...our salesman Jesse Martinez was respecrful...caring..and put our needs and wants first...as a retired nurse of 30+ years it takes,a lot to impress me...I am impressed..never will I shop anywhere else for one of the most important things we need..transportation..they are truly professional. ...and family oriented..

LAJUAN N.

09/03/2016
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on yelp 5

As good as it gets when buying a new car... Awesome experience!

Gunguy A.

08/15/2016
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Very professional, made us fill welcome.

Don Riley ..

08/05/2016
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on kudzu 5

The entire experience at this dealership was exceptional!!! Starting with Tanner Adam, new car salesman, on to Chris, new car director and finally with Alex Munoz, the awesome Finance Director... Not to mention, Scott Murray the service director. He has always taken care of me.😊 This is the fifth vehicle I purchase from Nyle Maxwell & it is because of the continued positive customer service I receive... Posted: 8/04/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Patriciareyn...

08/04/2016
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on superpages 5

Wonderfully helpful and great vehicles... More Less

Meghan Lucas

08/04/2016
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Wonderful. We are loyal customers. Salesman Toby Turner was exceptional. Nyle Maxwell treats us like family always welcoming.

Sonia Fyffe   ..

07/29/2016
See more reviews on showmelocal
on superpages 5

great. We will return.... More Less

Kevin White

07/19/2016
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on kudzu 5

Very pleasant and helpful staff. Our salesperson Toby, explained everything in detail, I'm very happy with this experience. I was terrified but was immediately placed at ease by everyone. Loved it!

Guadalupesandoval

07/12/2016
See more reviews on kudzu

Nyle Maxwell GMC in Round Rock, Texas is a great organization. Clayton Cunningham truly works for the customer. His professionalism is second to none. Very happy with my new truck. I will recommend to all my friends.

HoodArmy

07/09/2016
See more reviews on DealerRater
on Citysearch 5

It was very good Clayton was very informative

Gary Schoen ..

07/06/2016
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Excellent experience. From start to finish, Tanner was very courteous and knowledgeable.

KimberlyKiddaa

07/04/2016
See more reviews on merchantcircle

Very good service. Worked with us on a great deal. . .

Reggie book

06/30/2016
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on Citysearch 5

Very good , worked with me on price to fit my budget.

Timothy Gonzales ..

06/20/2016
See more reviews on Citysearch

No hassle expert knowledgeable salesman

Mark Caka ..

06/13/2016
See more reviews on showmelocal

This was the best car buying experience, I have ever had. Jumped the fence from the dealership next door and had a much better time.

RobertMillerrrr

06/07/2016
See more reviews on merchantcircle
on Citysearch 5

Both sales and finance were exceptional.

Mary Dubec ..

06/06/2016
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on kudzu 5

Great experience, friendly and honest staff .

Markmmiller

06/03/2016
See more reviews on kudzu

Joey was very nice and explained ver well.

Nick Nicholas ..

06/02/2016
See more reviews on insiderpages

They are awesome Great Job nice ppl?? .

Crècrecio Martinez  

05/23/2016
See more reviews on showmelocal
on Citysearch 5

Very easy and friendly.

Nathan Doelitsch ..

05/13/2016
See more reviews on Citysearch
on kudzu 5

Short and sweet. At ease the whole time. Posted: 5/10/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

BernardWilmo...

05/10/2016
See more reviews on kudzu
on superpages 5

Tom Gammon welcomed me and introduced Chad who assisted me with the purchase. It was a great buying experience.

Jerry Bradley  ,

05/10/2016
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on Citysearch 5

Great from beginning to end

Andrew Savens ..

05/09/2016
See more reviews on Citysearch
on cars.com 5

My experience here has been awesome ,helpful and knowledgable . The customer service is excellent . I will inform all my family and friends of what a great place Nyle Maxwell is....

Craig J. Morris

05/09/2016
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on Citysearch 5

This was the best experience I have ever had with a dealership. I was selling my car using a trade-in or sell voucher when I met Jesse in the used care area. We spoke briefly about the value of my car and what could be done for a cash trade in. Jesse spoke to me about the engine and transmission warrantee offered by Maxwell. In went home and looked online for a vehicle in my price range. I was happy to find a vehicle in my range. Jesse had the day off when we returned and we were treated very professionally by his partner Mario. The vehicle we decided to buy had some issues but the service department agreed to resolve these issues. Finally my experienced was capped off by working with Francisc in the FNI department. Francisco was a joy to work with. I was impressed with his ability to communicate and talk about the warrantees and all the details of our purchase. I will do everything in my power to bring my business back to this dealership. Thanks for a great experience.

Brian Luck ..

05/06/2016
See more reviews on Citysearch

We were very happy with the level of service both Pete Cantu and Francisco Chada gave us for our car buying experience.

Greg Cazares ..

05/05/2016
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on Citysearch 5

My experience has been a very good one purchasing my new 2112 gmc. It's nice to be treated with respect not commonly found at most dealerships. I look forward to purchasing my third vehicle here. A a very big thank you to all the staff that helped in my purchase.

John lasker ..

05/05/2016
See more reviews on Citysearch

It was awesome, loved everyone. David and Franciso made me feel right at home . It was a long day but worth it Thank you so much

Nancy Rice ..

05/04/2016
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on cars.com 5

I had an amazing experience from the moment I walked in. I was greeted by a smiling face and finished my paperwork feeling excited about working with the finance department.

Emily Wilson

05/04/2016
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on Citysearch 5

Very, very great experience with mark and jesse. Thet were both Very helpfully and knowlegable.

Michael Benjamin ..

05/03/2016
See more reviews on Citysearch

Awesome, mike was very nice to me and my mother. Francisco was also super awesomen

Nita Meyer ..

05/02/2016
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on cars.com 5

We have been very happy with our experience. Service has been excellent and we are a repeat customer! We will be back again!

Rebecca hawes

05/02/2016
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on kudzu 5

Absolutely the best experience buying a truck ever in the 30 years. The easiest too. . . Posted: 4/29/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Johnmillerrr

04/29/2016
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on superpages 5

Excellent experience. Michael & Francisco were just wonderful. Very helpful & friendly. Very good experience. Will definitely recommend.

Jeanette Chacon,

04/29/2016
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on Citysearch 5

I can do that in one word. . .Amazing! The whole team is simply awesome, but mr. Francisco is spot on and by far, the best in his business. Feel free to contact me any time to discuss further. You should be very proud of your team. I will recommend y'all to everyone I come in contact with, with is a lot of returning soldiers. God Bless you all, and God Bless America! Respectfully, The Williams

Valerie Williams ..

04/28/2016
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on cars.com 5

Drove several trucks and found the one I liked. Then was able to come to a fair price with Mike young.

Richard Wilkes

04/28/2016
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on Citysearch 5

Good customer service and pricing. Very responsive and professional. Lots of inventory on the lot.

Nathan ..

04/27/2016
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on superpages 5

From service to finance every one was extremely helpful! Would recommend to everyone and return again.

Joel Brown,

04/27/2016
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on superpages 5

From start to finish.... What a great experience. Ask for Jesse or Jeff... Francisco will help seal the deal.

David Jones,

04/26/2016
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on Citysearch 5

Great as always. Clayton and Francisco were very helpful and awesome. thank you for all the help.

Crystal Mcdade ..

04/25/2016
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on superpages 5

As a first time buyer I was very satisfied. Francisco was great and make my experience beautiful

Yessel Roque,

04/25/2016
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on kudzu 5

Very good service, hassle free. I have bought several vehicles from nyle maxwell gmc and will continue to come back. Mark and Mario are the greatest.

Debraaa

04/22/2016
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on cars.com 5

Very helpful and knowledgeable sales people. We actually enjoyed doing business here, would definitely recommend.

Clive lankwarden

04/22/2016
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on kudzu 5

Excellent experience, professionally completed. We felt we were fairly treated. We would recommend this dealership. Posted: 4/21/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

Alextouch

04/21/2016
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on cars.com 5

Everybody was very helpful and friendly. The car we purchased is what we were looking for.

Jennifer Curran

04/21/2016
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Helpful and pleasant .

Emily ashabranner ..

04/20/2016
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Great experience and got a good deal!

Chris Yanik ..

04/19/2016
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on Citysearch 5

This makes number 5 for us! We have always had the best of experiences in purchasing! Jeff is our go to guy always. Sadly, we missed him this time, but Chad was super! We also miss Francisco, but Ms. Donna was a pleasure as well!

Dwain Marshall ..

04/19/2016
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on superpages 5

Superb, I've now bought my second truck with Nyle Maxwell.

William daugherty,

04/19/2016
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Toby was great! Got me exactly what I wanted.

Billy Stocklin   ..

04/08/2016
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on kudzu 5

Enjoyable - pain free. Everyone treated us very well! Posted: 4/06/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

MarkMorales

04/06/2016
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on kudzu 5

Awesome! I got exactly what I wanted and more, in and out quickly! Posted: 4/01/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

VanessaJacks...

04/01/2016
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on kudzu 5

Very quick and friendly. Posted: 3/30/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

JoshTorres

03/30/2016
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on kudzu 5

Great! Very helpful and easy to work with. Posted: 3/29/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

JenniferWomb...

03/29/2016
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Excellent service, fast and to the point .

Efrain Cazares ..

03/28/2016
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on cars.com 4

Janie Wiley met with my husband and I a few times before we leased a 2016 Acadia and was patient with us and did her best to answer all of our questions. The sales manager, Tony Nyguen, and then Mark D. Lof (finance), were brought in to answer questions she could not answer and I appreciated Mr. Lof's patience and willingness to treat us respectfully during that process. I was, however, very disappointed in how Mr. Nyguen treated us and handled my questions from the minute we met him and we almost left because of him. He seemed very annoyed with our questions and our desire to truly understand the process. However, Mark/Janie were the reason we stayed and gave our business to Nyle Maxwell.

R.H.

03/24/2016
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Thank you so much for all of your help with our new SUV purchase. Janie and the other staff were so great. With your staff's help, I was able to purchase my new Yukon XL with all three of my crazy boys in tow.

dez huitt ..

03/22/2016
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on kudzu 5

Clayton is great. He is why we came back. He is upfront and straight forward. Rest of the staff are always friendly and helpful. Posted: 3/21/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

YaniraLuna

03/21/2016
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on Citysearch 5

Carlos treated us very well.

Allen Guthrie ..

03/18/2016
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on Citysearch 5

The associates at Nyle Maxwell were extremely friendly and never pressured us. We are extremely satisfied and plan on doing future business with them.

Marsha Hongkham ..

03/16/2016
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on kudzu 5

This is our third vehicle from Nylemaxwell Maxwell, always get great service. Posted: 3/15/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

ElizabethBro...

03/15/2016
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on kudzu 5

Very easy to work with Posted: 3/14/2016  •  Link to this review Was this review helpful? Yes (0)     No (0)

CindyRobles

03/14/2016
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Since day one Janie was great with high energy and enthusiasm. Everyone's help including Alex was great.

Jenniffer rodriguez   ..

03/14/2016
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on cars.com 5

My servce adviser Anthony Morphis answer all my questions. the service was fast. I am completely satisfied with the service Nyle Maxwell GMC of Round Rock provided.

Naomi

03/04/2016
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on cars.com 5

had a problem with a tire -- turned out that it was a small nail that caused a slow leak-- tire repaired along with tire rotation and oil change-- thanks

Leonard

02/12/2016
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on edmunds 5

I was greeted by an excellent sales team and was able to get into the perfect car and deal for it. I appreciate all the hard work that was put into finding the car I needed and the financing I needed. I have to say they were family friendly too for the way they helped out with my toddler during the signing process.

servo6950

12/12/2015
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on edmunds 5

Tanner Adam was a pleasure to work with. The buying experience was painless, pleasurable and made easy. I will definitely use this dealership again. My overall experience is 100 percent satisfied.

2016johnnys123

12/05/2015
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The young lady who assist me was very professional, salesman Shane came back and visit. Warm welcome back. Love the Atmosphere. Love the set-up while waiting Coffee and Drinks on the house with snacks all free

Dc2Coleman1

10/27/2015
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We have worked with this dealership for 12 years - ALWAYS treated fairly and professionally. We have purchased 5 automobiles from Tom and this is the ONLY place we service our cars with Scot. Wouldn't go anywhere else!

dennygirl

10/27/2015
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Everyone was very courteous, pleasant and very helpful. Not only did they give me the most possible for my trade-in, but i was also able to work in extra protection for my new sierra (all within my budget) thanks to Alex and Janie! There was absolutely no pressure to buy and overall this was my #1 dealer experience which will have me coming back for anything as well as referring any friends or family.

rafaelczrs

10/25/2015
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Your service department has outstanding staff. They greeted me and took care of my concerns in a very courteous manner. My vehicle was serviced within an hour. Even though I didn't have an appointment, they still got the job done in a timely manner. I appreciate their outstanding service. G. Gray Austin, TX

DaluvableDiva

09/15/2015
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on yelp 5

Mindy in Service is awesome! Several weeks ago we had some issues with water leaks with all the rain. Turns out that our model has some issues with water leaking around the sun roof and Mindy was sympathetic about our problem. We were able to get the car in late that same day. The next day I received a call from Mindy about the problem and the plan of attack. She also had details about what the extended warranty program was going to cover. She even offered a loaner but since the weekend was coming up we told her that we weren't going to need one but would set up the rental coverage for the following week if the job was going to take more than a few days. Set up the rental agreement on a Monday and got the call Tuesday morning that our car would be ready. Never once had to call her with an update as she was in constant communication with us. We'll be back.

Kenneth T.

06/15/2015
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on yelp 5

Wayne D.

05/02/2015
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on yelp 5

Jacquelyn C.

03/07/2015
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on superpages 5

I'll give these guys 5 stars. I took my car to the shop and they couldn't find out what was wrong with it when It was hooked up to the machines. I called Spight guys, and not even 5 mins they knew what was wrong and fixed it. Great job guys.

tonywilcox3337,

08/04/2013
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on superpages 5

Enjoying my new Maxima!

anonymous,

02/19/2013
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on Citysearch 5

Awesome, especially with Francisco in finance and Wayne bowman our salesman

Judi M.

06/20/2012
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It was great. Everyone we dealt with was friendly and we did not feel pressured at all.

lynnk25314757

06/17/2012
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on superpages 5

Very good experience with Donnie Greer. I felt as though he went above and beyond to work with anks to get my deal done.

IsmaelL483 at Citysearch,

06/11/2012
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Took a while but I ended up with a good deal on two Nyle Maxwell cars.

1dg7 at Citysearch

06/06/2012
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on Citysearch 5

It was very good the service was great

f m.

05/31/2012
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on Citysearch 5

Very pleasent, felt like I was talking to a friend. Very simple for a first time buyer.

Garrett H.

05/25/2012
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My experience was very good. I am pleased with the customer service. Clayton,mark,and fransico did very good job helping me get the vehicle I wanted.

Valentin cabrera ..

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I am a contractor working in Afghanistan so the challenges of working with me were great. The gentlemen at nyle maxwell gmc (Mario and Francisco) were very helpful and were always great to work with. Definitely a great experience and will recommend these guys to my friends. James

James workman ..

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Very good, with all follow up, and details handled promptly. Most of my transaction was handled via email before I visited the dealer, which was my intention. We were able to come to terms, and have the deal done before I walked through the door. When I went to pick up the vehicle I was in and out in less than an hour, making this so easy!

Mariah contreras ..

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Very helpful and friendly staff. Easy experience . .

Terry sims   T.

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on googleplus 5

Joel was awesome! Top notch customer service from start to finish! Joel, Alex, and Mark and the rest of the staff at Nyle Maxwell made my experience better than I could have hoped for!

Zack Callaway

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on googleplus 5

One word, Amazing. They are friendly and honest. What a great place to get my 2016 Yukon. Thanks.

Kris V

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on googleplus 5

Been going here for service on my 2007 GMC Sierra since I bought it new from this dealership. For service ask for Scott Murray. Been dealing with him for 15+ years and he has never steered us wrong.

Duane Clark

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on googleplus 5

Everyone was very courteous, pleasant and very helpful. Not only did they give me the most possible for my trade-in, but i was also able to work in extra protection for my new sierra (all within my budget) thanks to Alex and Janie! There was absolutely no pressure to buy and overall this was my #1 dealer experience which will have me coming back for anything as well as referring any friends or family.

Rafael Cazares

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on googleplus 5

Great car buying experience! Janie (in sales) was very easy to work with - no pressure. Explained everything and answered all questions that I had. Alex (in finance) was great as well - no pressure to buy any extras that I didn't want to purchase. Easy to understand all the terms and paperwork.

Greg Pittman

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on cars.com 5

Got my truck in right away (had an appointment) and the work was done in a timely matter. They did rotate my tires which I did not ask for but I'm sure that was just a misunderstanding. I just don't understand why GMC would put such crappy tires on such a fine truck. As soon as I hit 70 MPH my truck starts shaking because of the tires. They replaced them right after I got the truck 1 yr ago and within a month it started shaking again.

Revay

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on cars.com 5

Joel was awesome! Excellent customer service! Joel, Alex, and Mark and the rest of the staff at Nyle Maxwell made my experience better than I could have hoped for. Thanks again!

Zack C

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on cars.com 5

Great service! In in out, vehicle is running great! Thanks!

Wes

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on cars.com 5

The process was quick and easy. Mike Westbrook was knowledgeable about the products and process to make everything smooth and easy. He answered all of my questions in a timely manner and I felt as if I was his only customer. Which is exactly what you want, personalized attention.

Travis

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