on yelp 5

Thanks Ken and the Planet team for getting me into the perfect ride!!! You guys are AWESOME!!!!

Tara M.

05/23/2017
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on yelp 5

Thank You Mr.Ken at Planet Ford in Humble!! He took the time to understand what I needed & provided excellent service with purchasing my vehicle. Thank you!!

Andreia C.

05/06/2017
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on cars.com 5

I want to thank Ken Riley and Planet Ford for making my visit short and sweet. Ken made sure my new vehicle was ready for delivery. The staff was very professional.

Sweet

05/03/2017
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on cars.com 5

Monday I purchased a 2017 Ford Explorer Sport from Planet Ford it was the most pleasant car buying experience I have ever encountered. My sales agent Mr. Guidry was exceptional he got me the vehicle I wanted with the options I wanted at a great price. The process was hassle free and fast.

Christopher

05/03/2017
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on yelp 5

My husband and I were having a hard time finding a truck that will suit him and our family and at a good price range. We went to planet ford had a wonderful experience. our sales man went above and beyond for us. Even after we left the first time. he still kept in contact with us help us. He find vehicles we end up getting (Nissan Altima) which I'm in love with. he made our experience at Ford so much better. If the or whenever you go to planet ford please ask for Byron Nelson!!! We purchased a car to Mexico and he has text us every week just to make sure that we are happy with the choice that we made. Again thank you for all the help that you have provided my family and I Byron Nelson

Kimberlee H.

04/27/2017
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on googleplus 5

I just walked out with my new Ford Escape. Georgina de la Trinidad was amazing! The whole process was a breeze. She's bilingual and helped us with all our questions and even helped us negotiate for the best deal we could get. Thank you Georgina!

Maria Veliz

04/19/2017
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on yelp 5

Ken did a wonderful job in helping me with my new F150 Planet Ford Humble is a Great place to purchase a vehicle

J K.

04/16/2017
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on googleplus 5

Neli is awesome.! She worked with me and made sure i understood the whole process. Just got me a new 2017 ford escape and i love it.! I am very satisfied with their service.

Sonia Jimenez

03/24/2017
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on kudzu 5

Excellent service,,, salesman was very helpful.

GermanLinares

03/20/2017
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on kudzu 5

It was fun, attitude s were great. .

CharlesWall

03/17/2017
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I was very pleased with the entire experience. .

Downhole

03/17/2017
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on superpages 5

It was a worth while experience.... More Less

corbygoodman

03/17/2017
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on yelp 5

Staff was incredibly friendly. I came in extremely nervous that I would get ripped off because it was my first time buying a new car but they were very nice and comforting. I had no issues at all and they worked with me and not against me. They tried their best to get me the best deal possible! Big shout out to Shad Swanzy and Ken Riley for all the help!!

Bro M.

03/16/2017
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on Citysearch 5

My experience with Planet Ford 59 and especially Richard Fuller is what keeps me coming back to buy vehicle after vehicle with Planet Ford 59. Richard is always on the ball, has the car ready when you show up, and gets things done as quickly as possible. I appreciate his honesty and frankness as well. Overall, the whole staff was fantastic.

Trace Jones ..

03/16/2017
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on superpages 5

It was great.... More Less

alejandraopez

03/16/2017
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on yelp 5

I worked with Mr. ken at planet ford he was patient and he did everything he could to get me into my new Ford focus at a reasonable price and one that I could afford

Noemi L.

03/15/2017
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on Citysearch 5

Ken went beyond what I expected in Ford customer service. His patience, kindness, time and understanding he took with me was more than I ever expected. Even when I changed my mind on the vehicle and wanted a different one, Ken and James were so understanding and was more than willing to accommodate me. I always took pride in Ford customer service, but I must say, these guys went beyond my expectations!!!! Once again a very satisfied customer with Planet Ford Humble!

Pamela Spence ..

03/15/2017
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Overall, it was a pleasant experience that went smoothly. My car is already in the shop however as the battery

Gideon Schleeter ..

03/13/2017
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It was fun, attitude s were great. .

Charles wall

03/10/2017
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on kudzu 5

I was very pleased with the entire experience. .

Simpsonaa

03/09/2017
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on cars.com 5

Mr.Ken really went out his way to get me what I wanted! Go to him if your looking for a car!!! Trust me you won't be sorry

Ashlei

03/08/2017
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on cars.com 5

Went to planet ford 59 and spoke with Christian Larsen about purchasing a new car. I will be back to purchase that car as soon as my taxes come. Thanks for a great experience.

Chesrbear1

03/07/2017
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My experience with Planet Ford 59 and especially Richard Fuller is what keeps me coming back to buy vehicle after vehicle with Planet Ford 59. Richard is always on the ball, has the car ready when you show up, and gets things done as quickly as possible. I appreciate his honesty and frankness as well. Overall, the whole staff was fantastic.

Trace jones

03/06/2017
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on cars.com 5

Those folks in the Quicklane at Planet59 Ford work their #%€s off to keep my two 2011 Lincoln Town Cars running like new. And those babies do run like well oiled machines. Thank you Carl and team

Will Greer

03/04/2017
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Excellent sale experience. Finance was a little pushy. Accessories was great.

Curtis Burnett ..

03/03/2017
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on cars.com 5

Great service Tim really helped out and was patient in showing us different options. Stayed after closing times to make sure we drove off that same night. Juan the financial advisor as well was great. Overall great experience couldn't have had it any better. Will most def come back and get rest of vehicles here.

Alberto Sanchez

03/01/2017
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on Citysearch 5

It was great in and out

Demon Little ..

02/28/2017
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on cars.com 5

I wanted to recognize Tim Adams for his professionalism, his respect & his very extensive knowledge of the products that he sells. This young man is very impressive. Out of about 12 cars in my lifetime, this is the best experience I've had.

Jennifer Evans

02/24/2017
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on cars.com 5

Tim was very knowledgeable when asking questions pertaining to certain cars.. Customer service was one of the best I have came across in a while.

LaWanda Haynes

02/23/2017
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on googleplus 5

Working with Tim Adams was a pleasure. He was able to find the vehicle we wanted with all the features we wanted. Tim is very personable and easy to work with. I'd recommend reaching out to him if you're in the market for a new ride.

Matt Parr

02/22/2017
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found advertisement for 45 percent off 2016 focus vehicles ( a little hard to believe) Ken made it happen quickly and effortlessly.

Beau Price ..

02/21/2017
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on googleplus 5

Tim Adams is Great!!! If you want a direct, no nonsense sales representative, Tim is your guy. One 5 min conversation and 2 phone calls got the job done for me. What a refreshing and pleasant buying experience.

Gloria Sutphin

02/19/2017
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on cars.com 5

I was very appreciative to the time and dedication that my salesman took with me and my endeavor he worked throughout the entire process and we were very successful and I was very satisfied.

Christerpher Williams

02/17/2017
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on googleplus 5

Tim Adams is Great!!! If you want a direct, no nonsense sales representative, Tim is your guy. One 5 min conversation and 2 phone calls got the job done for me. What a refreshing and pleasant buying experience.

Steve Sutphin

02/15/2017
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Kevin was very helpful and attentive. We are happy we selected Planet Ford for our purchase.

Sharona Jacobs ..

02/14/2017
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Amanda made me instantly feel comfortable. I purchased my car only 6 days before I had to bring it in for "powertrain malfunction." I had to bring it back 2 days later for the same thing. Amanda made sure it got fixed the second time around. If she hadn't been so wonderful to work with, the experience would have been very different and I know I would not have been pleasant to work with at all.

Rachel pattillo

02/14/2017
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on kudzu 5

Everything went fast and smooth ... .

MicheleHammer

02/13/2017
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on cars.com 5

Had the best experience with Planet Ford! Our salesman, Tim Adam went above and beyond to help us into our first BRAND NEW suv. Even though we had some difficulties on our part he never stopped trying to get us what we needed. I would highly recommend this dealership to anyone. We appreciate everyone's hospitality, and willingness to fulfill our every need and will definitely be back!

Lacy Troutman

02/12/2017
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on yelp 5

These guys are a great time. I came in wanting to find a family friendly car and walked out with a perfect deal and a smile on my face. I would recommend any buyer (new or experienced) to go see this group. Ken, Kevin, Russel, Cameron and Daniel are outstanding gentlemen that know what they are doing. I felt at ease with all of them and comfortable working through the process. I would like to thank the whole crew for making buying a car an awesome experience.

Erica C.

02/08/2017
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on superpages 5

VERY GOOD,I HAVE A NICE EXPERIENCE WITH SALES MAS RICHARD FULLER VERY NICE MAN..... More Less

liz_russo

02/07/2017
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on googleplus 5

We thought Mr. Cameron Gordon deserved a thousand stars for his great customer service. He is highly intelligent and very customer friendly. He is an asset to Planet Ford. In fact, he'd be a top car salesman wherever he worked. Planet Ford has a jewel in Mr. Cameron Gordon and they should be proud of him. We are going to tell all of our friends about Mr. Gordon when they are looking for a vehicle. He was a whole lot more customer friendly than another car dealership ship we were dealing with. "Thank you very much for all your help!"

Betty Clowers

02/06/2017
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on googleplus 5

Wonderful customer service. I was researching a Focus RS, as I am fed up with my 2013 Dart. The staff was very polite and friendly, especially Andrew Vossler who answered my many questions from gas mileage to emissions to available features. I may never get a base model again! Thanks for a wonderful experience Randall Reed - I know where I will be making my next auto purchase!

Jessica Cale

02/06/2017
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on googleplus 5

Wonderful customer service. I was researching a Focus RS, as I am fed up with my 2013 Dart. The staff was very polite and friendly, especially Andrew Vossler who answered my many questions from gas mileage to emissions to available ...MoreWonderful customer service. I was researching a Focus RS, as I am fed up with my 2013 Dart. The staff was very polite and friendly, especially Andrew Vossler who answered my many questions from gas mileage to emissions to available features. I may never get a base model again! Thanks for a wonderful experience Randall Reed - I know where I will be making my next auto purchase!

Jessica Cale

02/01/2017
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on yelp 5

These guys are awesome and honest I bought a used car here they worked with me and got me the vehicle I love and the customer service is 5 stars I had bad experience with other dealers I dealt with Katrina and Sean I have to mention these guys with out there help I wouldn't find my dream truck

Grady T.

02/01/2017
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My specific experience with Kevin Norris is Exceptional.

Rebecca Vance R.

01/31/2017
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on kudzu 5

My experian was great the same associate was very helpful all the way .

Lulapaces

01/30/2017
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on yelp 5

Grady T.

01/29/2017
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on cars.com 5

I found it to be an easy and pleasant experience, not stressful at all. I am satisfied with my purchase.

Philip Bivens

01/26/2017
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on cars.com 5

Only reason why I came in because of Ted Palomera. I purchased vehicle from years ago and I found him on social media. Billy sales manager was awesome professional and provided attention.

Juan Mena

01/26/2017
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on Citysearch 5

Great experience. Mr. Mujica went above and beyond my expectations in working out a satisfactory deal for me to purchase the vehicle. He followed through on every aspect we discussed and made every effort to make sure that I was happy with my decision.

SandySummers ..

01/19/2017
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on superpages 5

Excellent as always, I had a excellent salesperson that made my experience even better. We had been in Communication for almost a month, he answered all my questions and stayed in touch. When I return for another vehicle I will only deal with Raul... More Less

elzbietaperkowska

01/16/2017
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Excellent customer service and follow up

OluwoleMoronkeji

01/11/2017
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on kudzu 5

richard fuller , billy harvey ,,lyndy sage, ...

adamherzog

01/09/2017
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on Citysearch 5

Planet Ford 59 is by far the best auto dealership I have ever purchased a car from. My salesman Mr. Keith Mujica is hands down the best salesman I have ever dealt with in my many vehicle purchases in the past. I will definitely be a repeat customer.

Chris Brashear ..

01/06/2017
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on Citysearch 5

Everything went very smooth

Karie Hughes ..

01/05/2017
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on Citysearch 5

My salesman was excellent He was knowledgeable about the Ford products.He was very professional,professionally dressed,patient,and very through. His presentation was excellent.

Mary Basha ..

12/29/2016
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on Citysearch 5

It was a very good experience. My salesman was very attentive while working with me on the purchase.

Gil Dixon ..

12/25/2016
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It was very well executed. Found car I wanted

NancyBagozzi

12/20/2016
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Whenever I first was a customer at Planet Ford 59 I had a terrible experience. I vowed I would never return as long as I lived. When my car was totaled I felt as if I had no hope at all. I came back to Planet Ford in hopes of a silver lining. This time my experience exceeded beyond expectations. Ken was amazing as well as Phil the financial director and his team. I will ALWAYS be a loyal customer. You truly have the best team and I look forward to forever doing business with you all. Thank you so much Planet Ford 59. You really did make my Christmas wishes come true!

LaurenWhite

12/12/2016
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Awesome service. My 2nd time buying a car with them. I will keep coming back.

Grace Camacho G.

12/07/2016
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on kudzu 5

Was very pleased of how I purchased my vehicle .

Jeremymazyna

12/05/2016
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on Citysearch 5

I received a phone call in regards to picking up a gift card for a free turkey

Bernard Harrison ..

11/30/2016
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on yelp 5

John B.

11/26/2016
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Alot of patience and very helpful

Carlos Rocha ..

11/21/2016
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Was looking for the right price with no dog and pony show and got it here at Planet Ford.

Alejandro Cardona ..

11/15/2016
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on Citysearch 5

Ken was very helpful through my entire process. I give him a 10.

Nicole Mornix ..

11/14/2016
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Exceptional experience throughout the sales and finance process. Lunch being provided was definitely an added bonus.

BernardinoHernandez

11/09/2016
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on googleplus 5

Stopped in recently for a quick look into economy vehicles and met with sales guru, Jonathan Baldwin. I was impressed with his dedication to trying to meet my needs even though I was only doing preliminary research for a vehicle several years down the road. His honesty alone is a rare feature in a car dealer and I believe that Planet Ford is lucky to have them on their team.

Conser Vative

11/08/2016
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on googleplus 5

David Gibson and Cameron Gordon were great with me buying my first new ford truck. They worked with my budget and gave me a great rate and trade in value on my trade in. All i can say that customer service was great and would not go anywhere else on buying a new ford truck..Thanks again and see you on the next new truck.. Your customer for life John Sloan

John Sloan

11/08/2016
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on googleplus 5

My visit to Randall Reed's Planet Ford was an excellent experience. I was greeted immediately by friendly staff. I was helped by Christian Larsen, he helped me understand the process of buying a vehicle. Christian helped me with a great ...MoreMy visit to Randall Reed's Planet Ford was an excellent experience. I was greeted immediately by friendly staff. I was helped by Christian Larsen, he helped me understand the process of buying a vehicle. Christian helped me with a great attitude even though I didn't have a down payment. He was always helpful and answered all of my questions. I will be back and will definitely look for Christian to help me with my purchase. I also recommend this dealer to anyone looking to buy a car or truck.

Osvaldo Sotelo

11/01/2016
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We are very happy with Planet Ford in Humble, they went above and beyond to get us in a new vehicle and didn't exceed our budget.

Janandi

07/28/2016
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I'm a single mother with 3 kids and never really had to purchase a car on my own. Planet Ford in Humble treated me great an I am very happy with my new Escape.

Susiem12

07/05/2016
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We figured this would be a bad experience due to reading some of these reviews but they had the best price and we were paying cash. VoLTE in delivery did a great job explaining all the features on the car and we were also very pleased with sales and finance, we ended up financing with them after all and no games.

Garrett_w

06/27/2016
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on dexknows 5

I was pleased to find the truck that I wanted and the sales rep was knowledgeable and seemed honest about getting me a good deal on my new vehicle. Overall it was a good experience.

by Louis Noonan

10/01/2015
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I have bought two trucks from Freddie Powers, and he always work's hard to find me the right truck at the right price. I will be back again to buy another truck from Freddie.

RichardBenner

09/09/2015
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Very smooth and easy purchasing experience. Professional staff was attentive and made the process easy.

Rupeshk parikh ..

09/08/2015
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on superpages 5

Very nice Customer service the sales associate Georgina gave me a excellent service

Jose Quiroz  ,

09/01/2015
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on dexknows 5

I came and was greeted promptly. I was shown a vehicle within my price range, and ultimately purchased it.

by Temetres Lovett

08/31/2015
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on Citysearch 5

Amazing service and great environment. Juan had almost everything ready to roll when we got there from out of state.

Robby Dougharty ..

08/21/2015
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Great experience. Ben derry was friendly and very knowledgable. I would definitely recommend others to this dealership.

MatthewMontejano

08/19/2015
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on Citysearch 5

My overall experience was great.

Cecil Kirkpatrick ..

08/10/2015
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on superpages 5

Sales people seem knowledgeable of vehicle they sale.

chris brooks ,

08/04/2015
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Everything was good all the paperwork was together in a timely manner. My sales person was very good and helpful.

katherine luna   ..

07/29/2015
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on Citysearch 5

Kevin Cook was an excellent representative of the planet ford sales team. His knowledge concerning the 2015 F150 was impressive. He was able to answer every question, and was very friendly the ought the entire process.

Brandon Beauchamp ..

07/27/2015
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on Citysearch 5

BROUGHT A FIRST TIME BUYER IN ON 6/29 & I PURCHASED 1 ON 6/30. I HAVE PURCHASED 5 VEHICLES IN THE LAST 4 YRS AND EVERY EXPERIENCE HAS BEEN GREAT. RCHARD FULLER IS A PLEASURE TO WORK WITH HE MAKES IT EAZY AND REALLY TAKES CARE OF HIS CUSTOMERS. JUAN IN CREDIT WAS ALSO VERY HELPFUL ESPECIALLY WORKING WITH THE FIRST TIME BUYER.

EDWARD HOERNER ..

07/06/2015
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on Citysearch 5

Jay is an amazing salesman. He got me into a car that day and made sure everything was to my liking and that i would be happy with it. He went above and beyond for me and made sure i left that day happy and satisfied. He's called and checked up to make sure that i am happy with my purchase and has assured me if i need anything to call him and he will do his best to assist me and get my questions answered.

Madeleine Capetillo ..

06/30/2015
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Got a new vehicle, the end!!!!! .

Kevin Williams   ..

06/22/2015
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they were quite helpful, always courteous, provided us with plenty of water and answered our questions

janbaier ..

06/11/2015
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on Citysearch 5

Hervey was great. He took me the process quickly and very professionally. I would recommend him.

Vinny Del Giudice ..

05/27/2015
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I have had the opportunity while servicing my truck at your dealership to walk the show room floor and talk with some of your sales people. Everyone was friendly, knowledgeable and courteous, which I liked. So when I was ready to move in to another Ford product I came to Planet Ford. I purchased my 2015 Ford Expedition King Ranch from Freddie Powers, and had an absolutely wonderful experience. He is a great guy!

Robert Murphy   ..

05/05/2015
See more reviews on showmelocal

David Warren and Raul Garcia were both fantastic! David helped me through every step of the way while purchasing my Explorer, and Raul got the ball rolling. I will definitely come back to Planet Ford again next time. They made me a lifetime customer.

Amy Townley   ..

04/21/2015
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on Citysearch 5

Very good. Friendly people that help instrad of push for purcases

Vito Russo ..

04/07/2015
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on Citysearch 5

Overall it was a good experience. James was honest, not pushy and easy to work with. Everyone I dealt with was pleasant and very helpful including finance and the tech. guy

Christopher Burkhalter ..

03/26/2015
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Great experience, very friendly people! Answered all my questions.

Theresa Holley   ..

03/23/2015
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on Citysearch 5

This is my third car that I bought from Richard Fuller and all three were painless and smooth.

Michaelsfg S.

03/18/2015
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on Citysearch 5

They had the exact car that I wanted and the sales man we had was very helpful. The banking part was the only part that was a little frustrating because they took a while before they even submitted my information to figure out my interest rate. If they would have just done it right away it would have saved me a lot of time. But overall it was a smooth experience.

Laurynufgh ..

03/12/2015
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on Citysearch 5

MY FRIEND BOUGHT A VEHICLE AND WAS VERY HAPPY WITH HIS EXPERIENCE SO HE BROUGHT ME THERE TWO DAYS LATER, I WAS VERY HAPPY WITH MY SALES PERSON (TREY RODGERS, THIS IS ALSO WHO HELPED MY FRIEND). DUE TO THE TIME AND EFFORT I WAS GIVEN THROUGH DETERMINING WHAT I WANT/NEEDED I BOUGHT MY VEHICLE FROM YOUR DEALERSHIP.

PAUL R.

03/08/2015
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The used salesperson Alex was wonderful. He was very attentive. Even though he was busy he made us feel like we were his only client. He was very polite and very nice.

Erica Arrizola   ..

03/03/2015
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on Citysearch 5

Overall, my experience was good

Katherine R.

03/01/2015
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on Citysearch 5

I spoke to Scott Walker on the phone to follow up, I was very pleased with his service, and the “no pressure” attitude he presented me with. The Team needs to communicate better, either way, it was an excellent experience. I suspect I will continue to deal with Planet Ford in the future for my next purchase.

TonyW ..

02/26/2015
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This was our 3rd visit to a Randall Reed dealership and just like the last 2, we came home with a new car! Kimberly Weber answered my call when I called in to ask questions and took great care of all my questions. When we got there the man who helped us in finance was Chris and he was awesome! He worked very hard and took great care of us. We are very pleased with our purchase!

Michael Wells ..

12/04/2014
See more reviews on showmelocal
on Citysearch 5

They really worked hard to get me in the car that I wanted, and at the same time with a really good deal that I didn't think was going to be possible. They made the experience and transaction smooth and were honest about everything. I would highly recommend anyone needing to buy a car to go to Planet Ford 59.

Kimberly Stallworth ..

11/18/2014
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on Citysearch 5

Almost Good Answer my request

Bollaert Eric ..

11/10/2014
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on Citysearch 5

Kind, courteous, and wonderfully helpful staff! John and Jay were amazing to us!

Keyle O'Dell ..

10/29/2014
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It was a very good experience you had the exact vehicle we wanted and the salesman was nice and very knowledgeable

Doyle Lee ..

10/07/2014
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on Citysearch 5

I told them what I was looking for and they found ot for me. I had everything re-explained to me so I was completely satisfied and walked away with a smile on my face. All aspects of the sale, financing, explaining the new toys on the vehicle were very knowlegable and treated me very well. I will be back to purchase another vehicle one of these days. I have kin folks in Louisiana I could have dealt with, but I chose Planet Ford.

Herbert Gordon ..

09/22/2014
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on Citysearch 5

Richard Fuller ALWAYS makes our vehicle purchases EASY, QUICK and PAINLESS. He always goes above and beyond what we ask of him. The rest of your staff is wonderful too! Thank you!

Rick H.

09/05/2014
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on Citysearch 5

We had a wonderful experience at Plant Ford. Staff were all so friendly and knowledgeable.

Dwight Crane ..

09/01/2014
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on Citysearch 5

Exceptional customer service and sales staff! Will return for another purchase!

Marc Schultz ..

08/25/2014
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on Citysearch 5

I was treated very well and received a great deal.

Robbie Bledsoe ..

08/11/2014
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on Citysearch 5

had rather visit a dentist for a root canal than deal with purchasing a NEW VEHICLE. Jay Rosenthal was helpful . Signing the paperwork and financials was a very good experience. He did a fine job explaining everything.

Jay Marak ..

08/05/2014
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on Citysearch 5

I was really quite encouraged. It took most of the day to get the job done, but it's not fast food, it's a car. Everyone was great! Frank was incredible. No high pressure...just good information. Kevin rocked. I like the extras he offered. Mr. Head was really prepared. He got me a great deal. Giovanni was so smart. He knows everything about the vehicle. I see a long relationship with all of these great people.

Samuel Sharp ..

07/30/2014
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Great experience, Richard was a very effective salesman. Kevin helped with meeting some of my specific equipment needs. Lori did a great job in deliverying the vehicle.

John Sheridan ..

07/21/2014
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Very satisfied.Sales consultant was very pleasing and knowledgeable. All other people we came in contact at the dealer were also courteous.

Ajay K.

07/14/2014
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It was a great experience. Everyone was very friendly.

Rebekah C.

07/02/2014
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I had a great experience. Everyone was very professional.

Melanie B.

06/23/2014
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Professional, fun, efficient and it's good to see the use of technology with the contract process. This was the second truck I bought from Richard Fuller and again we are very pleased with our purchase and all the people who were involved. I would recommend this dealer to everyone.

Randolph K.

06/17/2014
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The experience was exceptional. Starting with my internet salesman Micah Cathey and ending with my orientation class conducted by Geo.

Walter M.

06/12/2014
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All was well .

Doris C.

06/09/2014
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on edmunds 5

Over the past 2 weeks, I visited at least 4 other dealerships to test drive similar vehicles. Planet Ford had the nicest salesmen. They were relatively low pressure and very friendly. I wound up getting an incredible deal on a truck.

michwolv

06/04/2014
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Wonderful customer services :)

Linda G.

06/02/2014
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Excellent customer services

Ryan N.

05/28/2014
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Kimberly Weber did a great job for me. She worked very hard to make my experience a great one. She understood my financial needs and helped me buy my new truck. She did great. I would recommend her to my friends and family if they need a new Ford.

Russell N.

02/28/2014
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100% Satisfaction, I Hope Randal Reed had all his Sales Guys like Richard Fuller,no playing around back and forward to ge a final price. I will recomend Planet Ford Humble To all my Friends.

Francisco D.

12/03/2013
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The dealership truly wanted to sell cars without the hassle. Sales people were friendly and helpful.They went out of their way to make sure any question I had got an immediate answer.

Robert H.

11/21/2013
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John helped me out a lot to get me the best deal I could get. I have perchased 3 new vihicles and this was my best expireance

Herick P.

11/15/2013
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Everything went very smooth no hiccups we got what we wanted and went home with the best car buying experience ever! Richard Fuller is a Genuine person and you can feel he is passionate about his job. When our daughter graduates from BU in August we will be back for her new car!

Joseph G.

11/11/2013
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Real good services I will talk too my friends about planet ford

Gonzalo C.

10/08/2013
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Very customer friendly & courteous, no pressure to buy. . .

Victor ybarra ..

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Very satisfied with the buying experience every time I deal with Richard Fuller. .

James curie ..

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Great car at a great price. . .

Guy womack ..

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Overall experience was good. Very friendly and helpful. Still have a few items to take care of, so hoping they continue with their helpful customer service.

Cecile hughes ..

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Guy Guidry was great through the process. Love the clean facility and the new cafe.

David johnson ..

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From the start sales staff was friendly and courteous. they were up front with pricing and very helpful.

Eddie christy   ..

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on cars.com 5

It was a great experience from beginning till end. .

Michael Fitzgerald

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on cars.com 5

Ruben was very pleasant and a delight to work with. We were extremely happy to get exactly what we wanted at the price we could agree on

Eric Smith

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on cars.com 5

Kevin (Sales) helped me get into a vehicle I wanted in less than 3 days, was an easy & quick process! Lyndi (Technology Specialist) gave me a great review on how to work my vehicle in such very little time! Great experience here at planet ford 59!

Iker Carrasco Jr

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on cars.com 5

Ken and the team were wonderful. Went in to look at a new mustang and left a couple hours later with my new car. Price was fair and after the deal, I receive an email and two text messages making sure I was happy with my purchase. Go see Ken for your next car!

Rodney 2017

05/20/2017
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on cars.com 5

Had a great experience at Planet Ford because of my Salesman Guy Guidry. He was informative, courteous, and knew what would suit me best. Just a fantastic day!!

Frank Guidry Jr.

05/06/2017
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on cars.com 5

This was truly the best car buying experience I have ever had Guy meet us at the entrance took us inside talked with us to find out what we were looking for in our next vehicle, he went to the back and returned a few minutes later with keys we then proceed out to the lot to see three vehicles that met our requirements and within 20 minutes we had selected our vehicle without spending all day in the Texas sun looking at vehicles that did not meet our requirements. Price negotiations were hassle free we got the vehicle we wanted how we wanted it at a great price no need to visit other dealerships Randall Reed's Planet Ford is truly one stop shopping great team, facilities and service.

Fleche

05/03/2017
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on cars.com 5

All I can say is that if Henry Ford were still alive today, he would be extremely proud of the Planet Ford team. They represent his name and preserve his legacy with integrity. The entire Planet Ford team was amazing. They were informative, caring, honest and very considerate. Charles Parks, Neli Jimenez, Juan Barcena and Trey - what a team. I highly recommend this place!

NelaVanD

04/29/2017
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on cars.com 5

I had a wonderful experience at Planet Ford. We stopped by to drive an Explorer, and were met by Ken Riley. He was very informative and took the time to demonstrate the vehicle. On top of that he offered lunch to us at the onsite restaurant. Thank you to Ken and the Planet Ford dealership.

J C

04/23/2017
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on googleplus 5

Bryon Nelson was an awesome sale person. He tried everything to make us get the truck we wanted. Also to stay in the budget we had. (Payment). We are happy with our new 2017 Ford F-150 XLT! Thanks again Byron! Ford family 4 life!

Castillo girls

04/19/2017
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on googleplus 5

Visited Planet Ford this week where we were helped by Trey Rogers. Professional, courteous, and knowledgeable. He made our vehicle purchase/shopping a pleasure instead of nightmares Ive gone through in the past with other dealers. ...MoreVisited Planet Ford this week where we were helped by Trey Rogers. Professional, courteous, and knowledgeable. He made our vehicle purchase/shopping a pleasure instead of nightmares Ive gone through in the past with other dealers. Definitely will recommend Trey to anyone we know looking for a great deal. Thanks Trey and Planet Ford!

Sandra Edwards

04/14/2017
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on googleplus 5

Thank you, Ken! We appreciate all the help you gave us. Your team was excellent and professional. You all walked us through the entire process quickly and efficiently, and just made our experience incredibly easy. Many thanks to the entire team.

Lauren Mckeon

03/24/2017
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Good...no issues. .

Sam smith

03/20/2017
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on kudzu 5

It was fun, attitude s were great. .

CharlesWall

03/17/2017
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on cars.com 5

Made my third purchase from them today and will definitely be back. Thanks Chuck Kramer, Scott Miller, Ken Riley and Jerald Hale. They found exactly what we were looking for before we made the trip. In and out in less than an hour.

kb

03/17/2017
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on googleplus 5

Staff was incredibly friendly. I came in extremely nervous that I would get ripped off because it was my first time buying a new car but they were very nice and comforting. I had no issues at all and they worked with me and not against me. ...MoreStaff was incredibly friendly. I came in extremely nervous that I would get ripped off because it was my first time buying a new car but they were very nice and comforting. I had no issues at all and they worked with me and not against me. They tried their best to get me the best deal possible! Big shout out to Shad Swanzy and Ken Riley for all the help!!

Mariana Brown

03/16/2017
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on kudzu 5

Excellent! Richard provides excellent customer service with a high level of integrity. .

MelissaLandis

03/16/2017
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Kevin did a great job with our purchase. He was very in touch to detail and patient with our process.will definitely use him again.

William marler

03/16/2017
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on googleplus 5

Had a great experience with Trey Rogers yesterday. He was willing to work with me to get me in a vehicle with less than perfect credit. If you are needing a vehicle go see Trey Rogers at planet ford on 59. Great guy!

Nick Davis

03/15/2017
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on kudzu 5

It was great in and out .

DemonLittle

03/15/2017
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on cars.com 5

I am extremely satisfied with my experience at Planet Ford 59. I was happy with the price of my vehicle, the Truck was beautifully cleaned and ready with a full tank of fuel when we arrived. Keith was very efficient with our time getting us into Finance and our Technology overview. This truck was missing a wheel cover that I discovered after I got home in Austin and Keith had one shipped to my home in only a few days. I am very satisfied with Keith.

Curtis Corbitt

03/15/2017
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Excellent service,,, salesman was very helpful.

GermanLinaresa

03/13/2017
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on cars.com 5

Richard (like always) was extremely helpful and a pleasure to work with. I come back to Planet Ford 59 to specifically work with Richard. I give him the highest marks possible.

Corby Goodman

03/09/2017
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on Citysearch 5

I was very pleased with the overall experience of buying a car there.

Jibreel Battles ..

03/09/2017
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on cars.com 5

Kudos to Ken and the Planet Ford team. They worked out a good deal on a new Ford F150. The experience was wonderful. They even provided lunch for me and my daughter. Thanks again to. Planet Ford and Ken.

Ether Ford

03/07/2017
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on cars.com 5

Excellent! Richard provides excellent customer service with a high level of integrity.

Melissa Landis

03/06/2017
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Kevin did a great job with our purchase. He was very in touch to detail and patient with our process.will definitely use him again.

WilliamMarler

03/05/2017
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on yelp 5

If you are looking to buy a new Ford vehicle, don't go anywhere else. Go to Planet Ford and especially see Richard Fuller. I guarantee you will get the best service anywhere. I don't buy any vehicles elsewhere.

Trace J.

03/04/2017
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on googleplus 5

Justin Tran and the whole team are great. They make you feel like family from the beginning. I will use this dealership for all my added accessories. As Kevin makes so easy to see them added to your car and the prices are very reasonable. I'm probably a ford buyer for life now.

Seth Barton

03/01/2017
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on superpages 5

VERY PROFESSIONAL AND MORE IMPORTANTLY VERY HONEST AND TRANSPARENT.... More Less

bookerbanksss

03/01/2017
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Most awesome experience

DavidRyanaa

02/27/2017
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on kudzu 5

I am extremely satisfied with my experience at Planet Ford 59. I was happy with the price of my vehicle, the Truck was beautifully cleaned and ready with a full tank of fuel when we arrived. Keith was very efficient with our time getting us into Finance and our Technology overview. This truck was missing a wheel cover that I discovered after I got home in Austin and Keith had one shipped to my home in only a few days. I am very satisfied with Keith.

Curtiscorbitt

02/24/2017
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on Citysearch 5

Tim was great. I explained my needs and Tim was able to help achieve each one.

Steve Sutphin ..

02/23/2017
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on googleplus 5

I went to planet ford to buy a truck and linked up with Tim Adams. I told him what I was after and he already knew which truck to show me. Very professional and definitely knows Ford trucks inside and out! Will absolutely use him to buy my wife's vehicle when that time comes.

Cody

02/22/2017
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on superpages 5

Ronald was very helpful and communicated with me a lot. He knew what he was talking about and enjoyed working with him.... More Less

mykalclinard

02/21/2017
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on cars.com 5

Came in for some recall work and oil change on my ford f150 Amanda Wade was a great service advisor, she took care of everything that was requested, it was a pleasure working with her definitely will return for other services.

Keith Barnett

02/17/2017
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Richard was great to work with from start to finish. The day my new car was ready, he even picked me up at home on his way to work, as my husband and son were away at a chess competition. That's great customer service!

JenniferBarra

02/17/2017
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on cars.com 5

I can not express enough the greatest customer service I received from Ken Riley. Ken went beyond what I had ever expected. I always trusted Planet Ford Humble in the excellent customer care but Ken, went beyond their expectation! I am truly thankful for Ken Riley and James MacDonald for all their patience, and understanding In their guidance to the right vehicle for me. Thank you gentlemen!! I am forever grateful!!!

Pamela Spence

02/15/2017
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on yelp 5

Great experience at Planet Ford. Thanks to Ken & Daniel. Very easy and likable dealership. I love my F150

Edward H.

02/14/2017
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Excellent experience - Ken was very professional and assisted me in getting some cosmetic paint issues corrected. We have been going to Planet Ford for many years.

BobHoering

02/13/2017
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on kudzu 5

Everything went fast and smooth ... .

MicheleHammer

02/13/2017
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Keith went over and above to find us a 2016 Explorer and made several trips to secure it. Keith demonstrated a customer first attitude and is an asset to Planet Ford 59 team.

ToddKalass

02/09/2017
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on googleplus 5

REVIEW UPDATED AT END: Neli made the impossible happen!! I was a "challenging" customer to get a good deal done for and was ready for her to say, "Sorry, we just can't get you financed." She and Ted worked together to make my impossible deal happen. I could NOT be more pleased with their hard work and dedication to customer service and beating the odds! I am now the proud new owner of a Ford F-250 Platinum. GO SEE NELI!!UPDATE: So, we had a small snafu, more or less on my side of things because I didn't verify some information first. Anyway, this was a week after the sale and quite frankly, since I had purchased a used truck, I did not expect the dealership to care or do anything about it. That's because car dealerships don't care right? Especially the BIG ones!?!?WRONG - Planet Ford bent OVER BACKWARDS to make sure that I stayed an extremely happy customer. Jeff Stapp, Director of Operations, personally called me to discuss my problem. He quietly listened to my concerns, understood and apologized and then got to business. He didn't need some time to think about what he wanted to do if anything at all, he decided right there, on the spot to BLOW my expectations away. He took an extraordinary, non-typical step to insure my satisfaction. Just like that, I am now a Planet Ford customer FOREVER. I spoke to my colleges about this morning's customer service experience during our monthly meeting today (which was just a few hours after Jeff and I had spoken) and there were over 150 employees in that room that were also blown away at what these guys did for me that I have no doubt that there will be more Planet Ford vehicles in our parking lot. Hats off to Neli, Ted, Jeff and everyone at Planet Ford. If anyone else doesn't get taken care of at this dealership, it's only because they didn't ask. God bless you guys. You've been a blessing for me and my family for sure! Sincerely,Kevin, Colton and Julie

Kevin Lacy

02/07/2017
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on cars.com 5

Comfortable , pleasant and enjoyable .

Ronald McKeever

02/06/2017
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on googleplus 5

Where do I begin???A visit to the Service Department is not the most exciting or desired task, but RR Planet Ford does their absolute best to create a great customer experience. JT is my preferred Service Advisor and always communicates service updates to keep me informed on the maintenance progress. I no longer get upset when my vehicle needs service because I know the royal treatment is waiting for me at Planet Ford.Last, but not least, David Gibson will forever be my preferred sales associate because of the intuition he possesses on what vehicle best fits my need. David doesn't begin working with a prospect and immediately ask what kind of car they are looking for. Instead, David remains true and creates a relationship that lasts beyond the purchase of your next vehicle. He learns every detail about your family, work, and life because that is the knowledge he uses to help a customer decide on which vehicle will benefit them the most. He is a renowned professional and I am proud to have done business with him. Almost forgot...once I decided to reach out directly to Randall Reed via a social media site to acknowledge the great work of his Planet Ford team. I couldn't believe it, but he actually responded! This CEO, with dealerships all over the state and time that is more than likely spread thin, actually responded to my message. I was blown away and remain a loyal Randall Reed client to this day. Thanks!

Deldric Jamal Comeaux

02/06/2017
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on googleplus 5

Since my wife and I recently began to move to the country, I needed a truck. I had a high end Hyundai Elantra, and I was looking for a basic F150 truck. Usually, not a good bargaining position. The folks at Planet Ford in Humble were fantastic. Bryan West and James MacDonald did an outstanding job of getting me top dollar for my trade in, while giving me a great deal on a basic F150 truck. To be honest, I’d rather go to the dentist without anesthetic than buy a car! But Bryan and James, and the team at Plant Ford made this one of the best vehicle buying experiences of my life. I strongly recommend them if you’re in the market for a great Ford product!

Ronald Rhodes

02/06/2017
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on googleplus 5

Just got a new car! Ken Riley did a great job helping us and even drove across town to get our new vehicle so we could take it home today! Stuart the finance guy was very helpful and personable. Planet Ford is a great place to buy a car.

Joshua Smith

02/01/2017
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on yelp 4

When I come here the customer service is always superb. That's why I come here. I want to thank for always being so nice and friendly.

Cornelius S.

02/01/2017
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on yelp 5

Jacob T.

01/31/2017
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on kudzu 5

My experian was great the same associate was very helpful all the way .

Lulapaces

01/30/2017
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Brilliant, very customer focused

DanielBates

01/27/2017
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on cars.com 5

It was a wonderful buying experience. Quick and easy

William Horn

01/26/2017
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on superpages 5

I had a great experience. Rodrick, Cameron, Manny and Lindi made my purchase an enjoyable experience. They were all very helpful,answered all my queztions, were courteous and friendly. They are wonderful to work with.... More Less

crystalsloanaas

01/24/2017
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It was quick and easy. Kevin was very helpful and made the deal happen.

Zack Moore Z.

01/17/2017
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on kudzu 5

Professional and comfortable. Ruben was there to assist us with all our questions. . .

LorrainePeterson

01/12/2017
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Everyone was very helpful. Especially when I was looking for a certain color truck I wanted and Kevin found one for me. Thanks! It was a smooth purchase at Planet Ford Humble.

Myrna Alfaro M.

01/10/2017
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on kudzu 5

richard fuller , billy harvey ,,lyndy sage, ...

adamherzog

01/09/2017
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Good overall second time experience

Carl Palermo C.

01/05/2017
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on googleplus 5

With a lot of David's and I hard work, and patience we able to finally start shopping for our Ford F150 Truck, and with so many Ford dealerships to chose from in the Houston area we went to Planet Ford Humble after a bad experience at other ...MoreWith a lot of David's and I hard work, and patience we able to finally start shopping for our Ford F150 Truck, and with so many Ford dealerships to chose from in the Houston area we went to Planet Ford Humble after a bad experience at other dealership. We were not rushed at the door, we were greeted like an old friend come to visit. We arrived late that evening but were not rushed, the salesman took his time to explain the differences between the models, when we decided on a model and color, oh and our salesman even explained model colors who dose that. We went for a test drive and when we returned the dealership was closing, for that Saturday so with some hesitation on our part, they let us take the truck till Monday just to be sure, but by the time we arrived home we knew we were sure. So with no sales pressure and our GREAT Planet Ford Deal and my trade in value Planet Ford Humble did not sell us our new F150 Ford truck, they help us buy it. Thank you so much for your help, great deal and financing assistance, we will be back, and we will refer our friends and family. Again thank you SincerelyDavid and Carlos Guerrero FuentesI clicked for a Five(5) rating but only received four(4) don't know what happened, but they deserve a ten(10) star rating....

Carlos Fuentes

01/04/2017
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I came in knowing what I wanted and needed help to locate the vehicle. Karina was the sales help and she helped me over the phone so I drove to planet ford because she was very helpful

Riva Collins ..

12/27/2016
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I like it people there work with me .

Jose Garza J.

12/23/2016
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My salesman was excellent He was very knowledgeable regarding the truck and Ford products.He was professional and he was very neat and professionally dressed.He gave me his undivided attention.

Maru Basha M.

12/14/2016
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on yelp 4

Cornelius S.

12/12/2016
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on Citysearch 5

Salesman was attentive and extremely courteous. However, the process of buying the vehicle took forever. I believe we were in the building around 8 to 12 hours. We were 15 minute to death.

Margie Campbell ..

12/07/2016
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on yelp 5

Tania A.

12/01/2016
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on kudzu 5

Very pleasant -- Keith is a great sales person .

Berylgauthier

11/29/2016
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on kudzu 5

He helped us find a great truck and we got a great deal. Very helpful with getting us a low payment and never was pushy. I would recommend him to a friend.

Joehernandeza

11/25/2016
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on yelp 5

Rosa I.

11/18/2016
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on kudzu 5

Everything was great as always. .

Bambiewhitman

11/15/2016
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on googleplus 5

David Gibson is such a breath of fresh air! I was so sick of "Lot Lizards" jumping on the car when I pulled into a lot. It was awesome coming over to Planet Ford and seeing the professionalism of the staff. As a sales person myself, I am always leary, but was treated with respect and honestly they always were accommodating. I look forward to buying my kids car's here from David as well. He is my sales guy for life! Way to go Randall Reed. PS - Kristi is awesome too!

Jon Lavallee

11/13/2016
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on kudzu 5

Very pleased. Service was quick & friendly. Took one full day, but everyone seemed truly concerned.

Stevenhiggason

11/09/2016
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on googleplus 5

My wife and I are soon to be purchasing a new vehicle. When I reached out to Planet Ford 59, I was assisted by Salesman, Jonathan Baldwin. His helpfulness was above par, and he went the extra mile to make sure we were fully assisted. We WILL be reaching out to him again when we're ready to buy just based on his courtesy and professionalism, which is more than I can say in regards to the other area Ford dealerships.

Mike McLanyaluvnz

11/08/2016
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on googleplus 5

My experience buying a car at Randall Reed's Planet Ford was a fantastic experience. Everyone was helpful and very professional. I never felt pressured at any time! Bryan West was the salesman I worked with, he did everything he said he would, he followed through with me during my car buying experience and communicated everything to me perfectly.I would not hesitate sending my friends and family here to purchase their next vehicle.

Mark Cruz

11/08/2016
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on googleplus 5

I bought my first car with Randell Reed Planet Ford 59 in 2011, a 2012 Ford Focus. When wanting to make my next purchase I knew I wanted to go back to the same dealership. Jonathon Baldwin and James MacDonald are amazing! They have been so helpful and amazing. I couldn't have asked for a better crew. I didn't realize the man who sold me my Fusion in 2011 still worked there and remembered me. Absolutely amazing and felt like a family. I will never use any other dealership for my future purchases.

Stephanie Robbins

10/12/2016
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We went in just to look, we never purchase on the first trip. They showed us the vehicle in detail and although they did get a manager to speak to us they weren't pushy at all. We are going back tomorrow to finish up, all the numbers are agreed upon so we are excited. It wasn't the lowest price we found but it was very competitive and the salesman did great.

Angie24

07/15/2016
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Nathaniel Gordon is very knowledgeable and took great care of me. He took the time to listen to me and found a vehicle that fit within my budget and current needs. I would certainly recommend him to friends and family.

SARAH L. HOLTZCLAW

07/05/2016
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Richard Fuller is very knowledgeable and took great care of us. He's apparently been there over 25 years and we were referred to him as well. Top notch.

Mikesansabold

06/20/2016
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on Citysearch 5

Mark was by far the best salesman we have ever had.

steven Woodson ..

09/30/2015
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on kudzu 5

Have been purchasing vehicles here since 1993. Just purchased a 2015 F150, the whole process took less than three hours. This was the fastest purchase ever. I am very pleased with Planet 59 Ford.

JoeKelly

09/09/2015
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on dexknows 5

Great - the staff was very friendly and easy to work with. It was a very pleasant experience.

by Penny Dowdy

09/07/2015
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Clean, great country music, and Mark was the best salesperson to work with right on point.

PatrickGarza

08/31/2015
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on edmunds 5

We recently bought an F150 and were very pleased with the salesperson, Hilda Garza and the Finance Manager was pleasant as well.

cmsmith1001

08/29/2015
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on superpages 5

Everything from start to finish went so smoothly. And our sales person, Richard Fuller, was extremely knowledge and helpful.

Robert Royall,

08/20/2015
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on kudzu 5

Great service. Ben derry was a very knowlegdable individual. I would recommend others to shop at the ford dealership.

MatthewMontejano

08/18/2015
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on superpages 5

I believe I received an excellent deal on the truck I wanted and the dealership staff, Richard Fuller in particular, was very focused on making sure my car buying experience was great. Our experience was better than I have ever had at any d... (More)

Michael Decker ,

08/10/2015
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Jarrod worked well with us to get the deal I wanted. Thanks J!

Eric Soland  ..

08/03/2015
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on Citysearch 5

It was great! Very impressed with the service. I Purchased a 2015 Ford Escape and got a great deal

Betty Stanley ..

07/29/2015
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Mr. Freddie Powers we provide a good service and the Department of Finance are pleased with our purchase that's one of the reasons that have made us return to Planet Ford

Jose Lebron   ..

07/09/2015
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Kevin was beyond exceptional. He did everything he possibly could to get us in the car we wanted. We sadly weren't able to due to credit but he worked tirelessly. I'm very greatful for all Kevin's hard work

Ariel Southworth   ..

07/01/2015
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Mr. Richard Fuller, Jay Rosenthal and Juan Barcenas had been very helpful in assisting me decide what suv would be best for my need and in the financing aspect of the deal. I would highly recommend your dealership to my friends in the future. Great job guys and more power! ??

Diomil Haro   ..

06/26/2015
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on Citysearch 5

All personnel at Humble Ford has been helpful, no matter what my concerns and questions have been. The person my responsible for my continue use of Randall - Humble for whatever my needs and should be is Richard Fuller. No matter what I have asked of him he continues to go a step beyond of what is expected. Because of his expertise and handling, my wife and I will be forever great full and will continue to consult with Richard whenever we need automotive service.

Andrew G.

06/16/2015
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on Citysearch 5

Happy people, quick service and pleasant dealing

Roger Thomas ..

06/08/2015
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The staff is willing to work with you to make sure you are satisfied with your purchase.

William Chastain   ..

05/13/2015
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on Citysearch 5

Knew basically what vehicle I wanted, and was happy to find one that was almost perfect on the lot and was able to drive it off that day. Staff was friendly and professional, attentive and helpful. Even gave us lunch at the cafe. Dealership is clean and comfortable

Cathy Rhodes ..

04/28/2015
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on Citysearch 5

My salesman was very friendly. He helped me meet my needs so that we could come to an agreement on my new vehicle.

Tina Norton ..

04/15/2015
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on Citysearch 5

Planet Ford 59 is a long way from my residence in Pasadena, Tx and I pass many dealerships to get there. I do this because I know I can trust Richard Fuller to give me the best deal possible. He always comes through for me and he checks up on my satisfaction with the vehicle I purchase from him several times after the fact. Not only does he get me the best deal possible on my purchase but he makes sure I get the best deal possible on my trade-in. My experiences with Planet Ford have been wonderful and I will continue doing business with them and referring customers to them.

Teri Rojas ..

04/01/2015
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It was outstanding. We have purchased 4 vehicles from Planet Ford and will come back.

Heidi Duff   ..

03/25/2015
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on Citysearch 5

Sales team was very helpful throughout the entire process, from choosing the right vehicle through making a fair deal.

skyler j.

03/20/2015
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Would not go anywhere else. Everything went smoothly once again.

steve parrish   ..

03/17/2015
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on Citysearch 5

Quick,easy and pleasant.

Jamiedyopqa M.

03/11/2015
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Very Profesonal & courteous .

Beman Phelps   ..

03/05/2015
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on Citysearch 5

I thought my buying exprence was exceptional , every one is so nice, and try to please. Even when I returned for the trailor hitch, Kevin was so nice

Barbaraopqs B.

03/03/2015
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on Citysearch 5

I spoke to Scott Walker on the phone to follow up, I was very pleased with his service, and the “no pressure” attitude he presented me with. The Team needs to communicate better, either way, it was an excellent experience. I suspect I will continue to deal with Planet Ford in the future for my next purchase.

TonyW ..

02/26/2015
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on edmunds 4

Our bad credit put us in a lower position to purchase a vehicle but we felt like we had a chance with Planet Ford's Pre Owned special Finance dept. At times we felt like we were being over looked but with determination and keeping options open, we felt like we could be successful in getting a deal. Ben worked hard and we know he did but on the day of the deal, we felt forgotten because the follow up calls were made by us and not the salesperson. We came to realize that he was very busy selling cars that day and could not call us as we may have wanted. We just wanted to be kept in the loop on whether or not we had a new car. My wife was disappointed in that because she thought that we had made a connection on our previous visit, since we had spent all day with him. With no calls, she and I both had already thought that the deal was dead and was ready to just be let down again. But he and the sales manager got it done for us and we were overall happy in the end. Thanks to all, that had something to do with getting us this vehicle. Stuart was great, we would love to work with him again. He was very patient and understanding, an asset to the dealership. He was like an excellent closer. So in the end I want to apologize for our mixed emotions while working with Ben on that day. We were excited but really did not show it because of what had occurred above. That was not fair to Ben but still it was just hard for us to quickly get over not being called. We do want to thank him for his efforts. For we know that our credit situation and down payment amount limited him with various options. The next time we come, we will be more prepared. We hope that we can come back in a year and make another purchase with you guys. Only this time I want to buy a Beautiful F150 truck!! That is what I hope to get on my next visit. Thanks again and have a great Holiday

Lolegend

12/30/2014
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on Citysearch 5

Great experience. Everyone there was very helpful and friendly. Cleanliness facility. Nice selection of vehicles

Yo Nguyen ..

12/04/2014
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Very Good buying experience.

Albert G.

11/12/2014
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Really like dealing with Richard Fuller

Donald S.

11/04/2014
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I enjoyed my experience at the dealership, particularly the fact that I didn't have to sit there for hours before I was told whether or not I could get a car. I'll be sure to recommend Planet Ford to someone else. Also, Hervey Ayala, Alex Sanchez and the finance guy worked hard to get my loan approved with an upside-down trade-in, no down payment, and weak credit. THANKS, PLANET FORD!!!!

Danisha S.

10/21/2014
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on Citysearch 5

Everyone was very helpful and the overall process was smooth

Kenishia H.

10/06/2014
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Everyone was very nice and accommodating. I would return to Planet Ford 59 for another vehicle purchase. I am very happy with my vehicle.

Patricia Vela ..

09/17/2014
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It was excellent. Raul as our Sales Rep was first class and very knowledgeable and helpful, Kevin in Aftermarket did a great job and was very friendly and identified some great aftermarket additions that will make our new truck very nice. Nick in Service went above and beyond in helping to identify the proper Flat Tow procedure for the F-150 we bought. The total TEAM at Planet Ford was very helpful and we really appreciate Raul and the folks for all they did for us in this purchase.

Don KIng ..

09/03/2014
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It was great working with John K. I have now bought two cars by him. He is very kind and thorough and shows he really cares.

Stephanie Kirby ..

08/27/2014
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Great, very clean environment allot of options to choose from friendly staff.

Omar Aguilar ..

08/13/2014
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This is the fourth truck I have purchased from Planet 59 Ford. The first three trucks I dealt with Gary Ryan, and was well pleased with the purchasing process with Gary. But, since Gary has moved on, this time I dealt with Richard Fuller and Jay Rosenthal. These gentlemen have made sure that my purchasing process has been as smooth as possible. I look forward to many years of enjoying my truck and can only hope the service I receive from your service department meets the same high standards as your sales and finance departments. Congratulations on such a Great Team of personnel.

Charles Davidson ..

08/07/2014
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Richard Fuller's christian ethics is a big attraction for me. This is the third vehicle I have purchased from him in the last 2 years. He arranged for as much as the transaction that could be completed by phone before calling me to tell me the car is being serviced, and will be sitting out in front waiting for me. This saved me a few hours of waiting; Richard also found the best financing deal available for me.

thomas mcnabb ..

08/01/2014
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Was great worked a good deal and got what I wanted. Washed my truck only thing they could have done is shampoo my carpets since I bought a used vehicle and smelt heavily of cigarette smoke.

David Griffin ..

07/23/2014
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It was delightful! I knew I was in a predicament, therefore hearing "You're Approved" was shocking.

Michele F.

07/21/2014
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Sales staff including Scott Walker & Jay Rosenthal were completely awesome, they were determined to find the exact vehicle we wanted while at the price point we needed, professional & courteous. Kevin in aftermarket, Finance & Delivery were the same as the sales team. Everyone seemed to place our interest first. We are COMPLETELY SATISFIED with our Planet Ford Experience & we will come to Planet Ford first next time we purchase.

Terry H.

07/08/2014
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Kimberly webber really helped in finding the truck I wanted . Way too long a story just let me say Kim webber went above and beyond to help me !

Bill C.

06/30/2014
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Excellent, Salesman was outstanding

Carl F.

06/19/2014
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It was fabulous! Thanks! .

Richard .

06/16/2014
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Good. Long day. Took over 4 hours to get the car purchased.

Brent M.

06/11/2014
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Sales person very helpful and patience . Good customer service

Patricia N.

06/06/2014
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It was nice kirberly really help me alot went through all the details what I need it and if I purchase another in the future I'm definitely coming back to planet ford great people thank you

Gilbert B.

06/04/2014
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Very Professional, Smooth purchase.

David M.

05/30/2014
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on edmunds 5

If you want a truly no pressure and honest buying experience please go to Planet Ford. This is the 3rd vehicle that I purchased from Randall Reed and it will not be my last. First class dealership.

ford59

04/15/2014
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on edmunds 5

A very pleasant car buying experience

PistolPeter

02/19/2014
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The entire staff bent over backwards to get me the best deal possible on a new truck. I have since recommended Planet Ford to friends who will be buying new vehicles soon.

Allen C.

11/26/2013
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Thanks for well done service

Kevin J.

11/20/2013
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John did a fantastic job helping me find the perfect vehicle for me! I could not be happier with my service and purchase!!

Kara W.

11/14/2013
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We had the most pleasurable time during our car buying experience with John Karonka. He was friendly, genuine, honest, and kept us informed on what was happening the during the entire process. His customer service is the best I have ever received. The way he connected with us during our time there was unlike any service I have received at any other dealership. I will be referring everyone I know to John Karonka at Planet Ford in Humble.

Candice C.

11/07/2013
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Richard Fulmer and the rest of your crew made my truck buying experience exceptional. Never have I ever been treated so well. From the time I walked onto the dealership lot until I drove off in my new King Ranch, I was completely impressed with the way that I was treated. I liked the transition from one department to the next...

Marvin S.

10/07/2013
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Everyone was great and pleasant.

Monica bower   ..

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17 years ago my father purchased a 2000 F150 from this location. I've always wanted to do the same and was finally able to. The team is a good team at this location and will look out for your best interest.

Marcus galindo M.

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We live in Humble, and recognized their generous support of the Humble Livestock Show.

Billy hornback ..

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it was great as always . .

Donald barlow ..

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Very good they took very good care of me and what I was looking for

Anthony lake ..

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on googleplus 5

Very satisfied with my truck buying experience with the salesman I was working with, Ken Riley. He was very helpful in finding me the perfect truck. Was looking for a 2016 F150 XLT Super Crew 2.7L Eco with tow package. Being the near the end of the model year I was afraid I wouldn't be able to find one but Ken came through for me. He was very easy to work with, answered all my questions and gave me an overall smooth buying experience.. All the other folks I dealt with at the dealership were very nice and bent over backward to make sure I was satisfied with every aspect of the car buying process.

Michael Ledet

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on cars.com 5

Great experience. Professional. Attentive. Caring customer service from my salesman Christian and others who assisted in my car buying experience today. I'm a believer in Ford for life. Take care.

Kesha

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on cars.com 5

I accidentally submitted a review with Cameron Gordon's name. It was meant for CHRISTIAN LARSEN. My experience with Planet Ford has guaranteed my lifetime loyalty! Absolutely expedient, professional, courteous, friendly and compassionate service...not to mention the GREAT HOSPITALITY shown, even at 930p or later. I was impressed beyond expression. I will tell everyone I know (in fact, I've already told two people) about my wonderful experience. THANKS SOOOO MUCH CHRISTIAN AND I'M SORRY FOR SENDING THE WRONG REVIEW, INITIALLY. Keep giving great service. God bless!!!

Kesha

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on cars.com 5

Great experience. Professional. Attentive. Caring customer service from my salesman Christian and others who assisted in my car buying experience today. I'm a believer in Ford for life. Take care.

Kesha

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on cars.com 5

I was impressed with Guy Guidry's knowledge of his products, his diligence, and attention to detail. He made the entire experience pleasing and painless for myself and my family. Thanks Guy and Planet Ford 59 for providing some of the best customer service I have experienced from a car dealership.

Jarvis G

05/08/2017
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on cars.com 5

I went to Planet Ford after having a bad experience at Chevy. The atmosphere was warm and courteous. My salesperson was Ken Riley. He did an awesome job. Thank you to Planet Ford for my new F150

J Smith

05/03/2017
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on cars.com 5

Planet Ford is an awesome dealership. I had a bad experience with Chevy and decided to purchase a F150. My salesman was Ken Riley and he was excellent. Thank you to Ken and Planet Ford.

J T

05/03/2017
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on cars.com 5

All I can say is that if Henry Ford were still alive today, he would be extremely proud of the Planet Ford team. They represent his name and preserve his legacy with integrity. The entire Planet Ford team was amazing. They were informative, caring, honest and very considerate. Charles Parks and Neli Jimenez worked hard to find me a vehicle that matched all my needs. Juan Barcenas was the icing on the cake. He was very thorough, and answered my thousand questions with grace. His hard work and diligence got me my leather seats!! And finally Trey. He explained with deatil every function my new car was equipped with. This is the first time I have ever bought a car and actually new what all the buttons meant and how to use them. This is the first time I have had a good car-buying-experience. My sincere thanks to you all. Oh and thanks for the crawfish! They were delicious - some of the best I've had. ¿

Eneyda

04/28/2017
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on googleplus 5

Extremely professional staff, they go above and beyond for every single customer and a huge selection of vehicles. Byron Nelson assisted me he knows everything about the product I mean Everything. Byron was very respectful, very considerate ...MoreExtremely professional staff, they go above and beyond for every single customer and a huge selection of vehicles. Byron Nelson assisted me he knows everything about the product I mean Everything. Byron was very respectful, very considerate to my every need and want in finding a car. Do to my bad credit I was unable to drive off with a vehicle on Saturday. I will recommend him to all my family and friends. Thanks Byron Again!

Ronnesia Plumber

04/19/2017
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on googleplus 5

First off I would like to give a huge shout out to my sales rep Neli!From the beginning of my purchase she made me feel comfortable walking into planet ford. Truly amazing sales person! If your ever in the need for a brand new vehicle and ...MoreFirst off I would like to give a huge shout out to my sales rep Neli!From the beginning of my purchase she made me feel comfortable walking into planet ford. Truly amazing sales person! If your ever in the need for a brand new vehicle and are interested in a ford stop by this location and ask for her. Trust me you will not be disappointed by her level of professionalism!

Peter Untalan

04/16/2017
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on googleplus 5

We got an Amazing deal on our CPO 2015 Ford Explorer. We drove from 4 hours away the deal was so worth it. The staff was professional and made the process super easy. I'm sure our future vehicles will come from Planet Ford! TOP NOTCH all the way around!

Keith Baker

04/03/2017
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100% satisfied with Keith, exceptional customer service, perfectly organized.

JulienRubbers

03/22/2017
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I was very pleased with the overall experience of buying a car there.

Jibreel Battles ..

03/17/2017
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on Citysearch 5

Richard (like always) was extremely helpful and a pleasure to work with. I come back to Planet Ford 59 to specifically work with Richard. I give him the highest marks possible.

Corby G.

03/17/2017
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on cars.com 5

James asked lots of questions to figure out the exact car I wanted, and he led me straight to it.

Mattie Street

03/17/2017
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Excellent sale experience. Accessories was great.

Curtis Burnett ..

03/16/2017
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on kudzu 5

Excellent! Richard provides excellent customer service with a high level of integrity. .

MelissaLandis

03/16/2017
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on cars.com 5

VERY PROFESSIONAL AND MORE IMPORTANTLY VERY HONEST AND TRANSPARENT.

JAMES STOKER

03/16/2017
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on googleplus 5

We worked with Tim Adams from planet Ford! He was great and made sure we got what we wanted including price! Go see those guys they are all great.

Grisel Contreras

03/15/2017
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on kudzu 5

It was great in and out .

DemonLittle

03/15/2017
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on superpages 5

Most awesome experience... More Less

curtiscorbitt

03/15/2017
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on Citysearch 5

Great experience. They make you feel like family after the 1st visit.

Seth Barton ..

03/10/2017
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on kudzu 5

I was very pleased with the entire experience. .

Simpsonaa

03/09/2017
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on superpages 5

James asked lots of questions to figure out the exact car I wanted, and he led me straight to it.... More Less

lucindaswift

03/09/2017
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on cars.com 5

Ken was awesome. So helpful and kind. He found the perfect truck for us and made the process so easy Highly recommend him they also have plenty of trucks to pick from

May1111

03/07/2017
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on yelp 5

Great Experience with Ken and the Planet Ford team. I love my F150. They even brought lunch for me. Thanks to Planet Ford.

Ethel F.

03/06/2017
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on cars.com 5

Me and my wife were shopping for a new car and Tim Adams was very respectful considerate and paid attention and listened to us even though we cant buy yet he took us to two vehicles that suited our needs and knows everything about Fords best service we ever had go see this guy I wouldn't deal with anyone else Thanks Tim your awesome

Poe Autrey

03/05/2017
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on cars.com 5

Tim Adams was very helpful. He is very knowledgeable about ford trucks and went above and beyond to get our deal done. We would definetly use him again.

Frazier

03/03/2017
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on cars.com 5

Tim Adams is the guy to see at Planet Ford. He was very friendly and eager to make us happy and comfortable with the deal. Thanks, Planet Ford for friendly service.

Pedro Cervantes

03/01/2017
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Surprisingly I actually had a good experience first time ever at a dealership having good experience

Bassam Khalaf ..

02/28/2017
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Ken went beyond what I expected in Ford customer service. His patience, kindness, time and understanding he took with me was more than I ever expected. Even when I changed my mind on the vehicle and wanted a different one, Ken and James were so understanding and was more than willing to accommodate me. I always took pride in Ford customer service, but I must say, these guys went beyond my expectations!!!! Once again a very satisfied customer with Planet Ford Humble!

Pamela spence

02/27/2017
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on cars.com 5

Tim Adams gave me great customer service.. He had knowledge about each vehicle that I was considering buying.. Soon as my finances get straight I will be back to purchase a vehicle from him.. Thanks Planet Ford for excellent employee.

Rose Thomas

02/23/2017
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on googleplus 5

Tim is the awesome!! As a first time car buyer I had no idea what I was doing. he walked me through everything. From product knowledge to customer courtesy I have to give him an A plus. He knows everything there is to know about Ford ...MoreTim is the awesome!! As a first time car buyer I had no idea what I was doing. he walked me through everything. From product knowledge to customer courtesy I have to give him an A plus. He knows everything there is to know about Ford vehicles, I was blown away.I couldn't believe how easy everything was. I had so many questions and I think her repeated himself at least 12 times. But he didn't care, all he cared about was making sureI was happy, HE'S AMAZING, GO SEE TIM ADAMS!!!!!!2017 Ford Escape yes please!

Amanda wilson

02/22/2017
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on cars.com 5

My experience with planet ford was overall good. .

Adolfo Ramirez

02/21/2017
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Jim and the whole staff were exceptional !! Especially Jim Holsen!He went above and beyond my expectations!!!I will be back!!!

RobertBesawa

02/19/2017
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on cars.com 5

Tim Adams is a very thorough and professional salesman and it was a pleasant experience buying my new Ford F-150 from him at Planet Ford. I highly recommend anyone needing a vehicle call Tim...he'll take care of you and work to get you a good deal. Sam Smith

SamS

02/17/2017
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on googleplus 5

Tim is the awesome!! As a first time car buyer I had no idea what I was doing. he walked me through everything. From product knowledge to customer courtesy I have to give him an A plus. He knows everything there is to know about Ford vehicles, I was blown away.I couldn't believe how easy everything was. I had so many questions and I think her repeated himself at least 12 times. But he didn't care, all he cared about was making sureI was happy, HE'S AMAZING, GO SEE TIM ADAMS!!!!!!2017 Ford Escape yes please!

Amanda wilson

02/16/2017
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It was a good experience. .

Margie smith

02/15/2017
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on Citysearch 5

Above expectations, seamless process from order until delivery. Excellent coordination between various Planet Ford 59

David Little ..

02/14/2017
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on yelp 5

I recently purchased a 2016 F-150 Limited from Planet Ford in Humble, and the customer service I received was fantastic! Lyndi and Lorena both made my buying experience great! They were prompt, friendly and very knowledgeable. In the future, I can definitely myself buying another vehicle from Planet Ford with the Friendly and Family Atmosphere their staff provides.

Duante S.

02/13/2017
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on superpages 5

Really good, no pressure, very helpful, they found what I wanted and brought it from out of state... More Less

jesusroblesaaa

02/13/2017
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It was great! It took me three visits to actually deciede to make the purchase. Each time Keith treated me with the upmost respect. He was able to obtain a monthly payment that I'm able to afford. My experience at Planet Ford was the best car buying experience in my entire life. When it's time to purchase a new car again I will come back to Planet Ford and work with Keith.

Joyce Bautista J.

02/08/2017
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on Citysearch 5

Long day but many questions were answered.

LarryMcCauley ..

02/07/2017
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on googleplus 5

I walked in not knowing what I was looking for or how much cars should even cost but there was a man named Cameron Gordon who helped me find the PERFECT car for me! I absolutely loved it. I knew I wanted something luxurious yet sporty and he pointed me directly to it! I am so in love with my car and very happy with my affordable payments! I will be coming back thank you Cameron!!! If you go ask for him!

Desire Guzman

02/06/2017
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on googleplus 5

My visit to Randall Reed's Planet Ford was an excellent experience. I was greeted immediately by friendly staff. I was helped by Christian Larsen, he helped me understand the process of buying a vehicle. Christian helped me with a great attitude even though I didn't have a down payment. He was always helpful and answered all of my questions. I will be back and will definitely look for Christian to help me with my purchase. I also recommend this dealer to anyone looking to buy a car or truck.

Osvaldo Sotelo

02/06/2017
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on googleplus 5

With a lot of David's and I hard work, and patience we able to finally start shopping for our Ford F150 Truck, and with so many Ford dealerships to chose from in the Houston area we went to Planet Ford Humble after a bad experience at other dealership. We were not rushed at the door, we were greeted like an old friend come to visit. We arrived late that evening but were not rushed, the salesman took his time to explain the differences between the models, when we decided on a model and color, oh and our salesman even explained model colors who dose that. We went for a test drive and when we returned the dealership was closing, for that Saturday so with some hesitation on our part, they let us take the truck till Monday just to be sure, but by the time we arrived home we knew we were sure. So with no sales pressure and our GREAT Planet Ford Deal and my trade in value Planet Ford Humble did not sell us our new F150 Ford truck, they help us buy it. Thank you so much for your help, great deal and financing assistance, we will be back, and we will refer our friends and family. Again thank you SincerelyDavid and Carlos Guerrero FuentesI clicked for a Five(5) rating but only received four(4) don't know what happened, but they deserve a ten(10) star rating....

Carlos Fuentes

02/06/2017
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on yelp 5

Outstanding customer service, I want to thank Ken and the staff at Planet Ford for my F150. I love it

Jacob T.

02/01/2017
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My husband knew what he wanted to buy for me, so he dropped by and had several Explorers ready for me to see when we arrived. Karina pulled the cars up, and Guy showed us the many features of each vehicle so I could make an educated decision of which one I wanted to buy. The rest was easy: talk about the price and trade-in, make a deal, arrange for tinting on the windows, get a loaner car, and return the same day to pick up my new Explorer

PamelaBieckas

02/01/2017
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on superpages 5

2nd time to have Kevin sell us a truck - 2015 F150 and now 2016 F250.Kevin specifically is fantastic to work with - he gives his customers excellent service before, during and after the sale.... More Less

alistairpine

01/31/2017
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on superpages 5

It was a great experience! The staff was extremely helpful and quick to answer any questions that we had. Raul, Kevin, Manny and Trey were exceptional! If I didn't have to move due to being in the military, I would definitely buy again from this location. Overall great experience!!!... More Less

erwingarciaaaa

01/30/2017
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on cars.com 5

Pleased overall. I think a better breakdown of finance charges would be Helpful. I think asking buyers prior to including any additional things like GAP insurance and maintenance services would be an improvement. In my situation is was included in my original finance offer and I then had to make revisions or decide if I wanted to keep it in the offer or revise it. I understand the tactic, but I think your buyers would feel like it's more transparent to ask them first before adding anything extra into finance charges.

Lawrence Higgins

01/26/2017
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on cars.com 5

First class experience from start to finish. Purchased a pre owned vehicle and a new vehicle. Jarrod made everything work smoothly.

Lee Ann Watson

01/26/2017
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on yelp 5

Linda S.

01/23/2017
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Very pleasant experience, professional salesman and excellent staff.

JosephBurton

01/16/2017
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on kudzu 5

Professional and comfortable. Ruben was there to assist us with all our questions. . .

LorrainePeterson

01/12/2017
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on Citysearch 5

sales associates very helpful. credit people worked with me well to complete the purchase

jamescaruthers ..

01/10/2017
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on googleplus 5

On December 14 of 2016 , I purchased a Ford Fusion SEL from Planet Ford 59-Humble. The environment at the dealership was very welcoming. Mr. Jarrod Goldberg was the salesperson. Mr. Goldberg was very knowledgeable and patience. Customer focus. I was able to test drive several vehicles. I would definitely recommend Planet Ford 59 humble before you purchase a vehicle. Excellent customer service. High quality vehicles and competitive financing. Finally, i must say that before my final decision, I also visited two other dealers to compare vehicles. Sterling McCall Honda in Kingwood (average experience, vehicle not available as promised for test drive) and Robbins Nissan Humble (worst experience; lacks customer focus).

Ricardo Cantu

01/08/2017
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Planet Ford 59 will definitely get my business again. My salesman Mr Mujica was great to deal with.

LynseyBrashear

01/05/2017
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on Citysearch 5

I came in not knowing what j wanted due to an unexpected accident. I honestly was not looking forward to purchasing a new vehicle but Raul made the experience easy and delightful. He was very knowledgeable in what he does and him with his manager made sure to help me as much as they could.

SHELVIA COTTES ..

12/30/2016
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on Citysearch 5

Overall he did a great job!

Danny Whitten ..

12/27/2016
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on kudzu 5

Truck is very nice. Only wanted 3 2nd row seats instead of 2 buckets. A bit disappointed about that.

CharlesKravetz

12/21/2016
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on Citysearch 5

It was a great process Guy was very helpful and made sure I had a great deal

GabriellemDuffie ..

12/14/2016
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on kudzu 5

Great selection of F-150's. Hugo was very knowledgeable & respectful. Everyone I crossed paths was that way.

RobertDukess

12/12/2016
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on kudzu 5

Was very pleased of how I purchased my vehicle .

Jeremymazyna

12/05/2016
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My experience with my the salesman was exceptional. Coldnt ask for a better experience. My experience with sales managers was lacking, since i had to wait over an hour for managers to finish a meeting. Someone could have stepped out to assist with customers. My experience with financing was unsatisfactory. I had to wait over an hour and half to see a financing person even though i saw them all with empty offices and no customers, and i was the first real sale of the day. The experience with aftermarket and hanoff of the vehicle was excellent. Just very disappointed in sales management and financing.

MarteMcDowella

11/30/2016
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on kudzu 5

Very pleasant -- Keith is a great sales person .

Berylgauthier

11/29/2016
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Stress Free! Wonderful!

WyleneJacobsa

11/23/2016
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on Citysearch 5

it was excel ant

KAREN RAY ..

11/18/2016
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It was excellent

IdaLewis

11/14/2016
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Service was friendly, courtius , knowledgeable, and respectful of our concerns.

Michael Linscomb ..

11/09/2016
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on Citysearch 5

Richard Fuller is a asset to your dealership.

Lawrence Nelles ..

11/09/2016
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on googleplus 5

I deal with Amanda wade over there most of the time and she is hands down the BEST person they have working in the service department. She treats her customers like family and is beyond friendly, always willing to go the extra mile for me and definitely an asset to your company. I will keep coming back time and time again just because of this woman.

Mike Brown

11/08/2016
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on googleplus 5

Since my wife and I recently began to move to the country, I needed a truck. I had a high end Hyundai Elantra, and I was looking for a basic F150 truck. Usually, not a good bargaining position. The folks at Planet Ford in Humble were ...MoreSince my wife and I recently began to move to the country, I needed a truck. I had a high end Hyundai Elantra, and I was looking for a basic F150 truck. Usually, not a good bargaining position. The folks at Planet Ford in Humble were fantastic. Bryan West and James MacDonald did an outstanding job of getting me top dollar for my trade in, while giving me a great deal on a basic F150 truck. To be honest, I’d rather go to the dentist without anesthetic than buy a car! But Bryan and James, and the team at Plant Ford made this one of the best vehicle buying experiences of my life. I strongly recommend them if you’re in the market for a great Ford product!

Ronald Rhodes

11/01/2016
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We searched all over the Internet and got it down to 3 dealerships, Planet in Humble responded the quickest and we got the best price. No games once we arrived either.

Bib Beat

07/29/2016
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When we went in to purchase the vehicle we had inquired about online the truck was not on the lot, it was on one of their secondary lots and it was a little frustrating having to wait 20 minutes for them to go get it. Once the truck was there it was actually a very nice experience they showed us all the features on the vehicle, some of which we didn't know about, and a sales person really took his time to help us. The offices where they do the paperwork for financing went really well also overall we are very happy with their purchase.

Kellyf19

07/11/2016
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My wife and I have bought many cars in our years and the technology gets harder and harder to understand. Planet in Humble did a great job explaining and even offered us a special class if we needed more help. The overall sales experience was great as well.

Stewy mono

06/28/2016
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Overall a very good experience. We arrived around 4:30 and were done around 8. I have two kids so it would be nice if there was a play area of some sort. Everyone we talked to was polite and helpful. James made a true effort to make sure we were happy.

Joshua Bridges   ..

10/01/2015
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on Citysearch 5

I got the vehicle I wanted.

Ron Lewis ..

09/10/2015
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on superpages 5

great service and a great deal!

Jared Tarver,

09/09/2015
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on Citysearch 5

I started off rocky , but it worked out great in the end. I will be back for the shelby

Jimmie Barton ..

09/02/2015
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on kudzu 5

The dealer was very friendly and did his best to make sure I got what I needed.

DwightDalysd

08/31/2015
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Excellent experience. Will definitely consider this dealership for any future purchases of Ford products. Very friendly and professional staff.

Kenneth Key ..

08/25/2015
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on dexknows 5

Was very pleasant and encouraging.

by Greg Kelso

08/20/2015
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It Was a Great Experience, Every one was Nice and Helpful, Was impressed with The Building and Little Restaurant. My Sales Person was Very Knowledgeable, And He Went Out of His Way to Help Me.

jess mckeown   ..

08/17/2015
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Great experience. Fast and knowledgeable.

James Sterner  ..

08/05/2015
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on Citysearch 5

Freddie made the process very smooth. He was very knowledgeable and pleasant to deal with. I have bought a lot of vehicles over the years and this is the first time it was a pleasant experience. Freddie is a prime example of a professional salesman. He does a great job showing Planet Ford in the best light. I wish I lived close so I could come in for maintenance and have a cup of coffee with him.

Joel Smith ..

08/03/2015
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I'm very pleased with my recent purchase and with Jarrod Goldberg. He did an excellent job to make sure that I was taken care of. If and when I have a need to purchase another vehicle, I wouldn't hesitate to do so through Planet Ford 59.

Rebecca Chaumont ..

07/28/2015
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on Citysearch 5

BROUGHT A FIRST TIME BUYER IN ON 6/29 & I PURCHASED 1 ON 6/30. I HAVE PURCHASED 5 VEHICLES IN THE LAST 4 YRS AND EVERY EXPERIENCE HAS BEEN GREAT. RCHARD FULLER IS A PLEASURE TO WORK WITH HE MAKES IT EAZY AND REALLY TAKES CARE OF HIS CUSTOMERS. JUAN IN CREDIT WAS ALSO VERY HELPFUL ESPECIALLY WORKING WITH THE FIRST TIME BUYER.

EDWARD HOERNER ..

07/06/2015
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on Citysearch 5

Jay is an amazing salesman. He got me into a car that day and made sure everything was to my liking and that i would be happy with it. He went above and beyond for me and made sure i left that day happy and satisfied. He's called and checked up to make sure that i am happy with my purchase and has assured me if i need anything to call him and he will do his best to assist me and get my questions answered.

Madeleine Capetillo ..

06/30/2015
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on Citysearch 5

Very fast, and good customer service

DaNasha Washington ..

06/23/2015
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on Citysearch 5

All personnel at Humble Ford has been helpful, no matter what my concerns and questions have been. The person my responsible for my continue use of Randall - Humble for whatever my needs and should be is Richard Fuller. No matter what I have asked of him he continues to go a step beyond of what is expected. Because of his expertise and handling, my wife and I will be forever great full and will continue to consult with Richard whenever we need automotive service.

Andrew G.

06/16/2015
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VERY PROMPT RESPONSES AND FRIENDLY. GREAT JOB !

ARLENE WORLEY   ..

06/03/2015
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on Citysearch 5

It fantastic. The process was very smooth and the customer service I received was absolutely great. Jay Rosenthal made my car shopping experience very smooth.

Ada Garcia ..

05/11/2015
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on Citysearch 5

The gentleman Jay who assisted us was very friendly. He accompanied my husband and I on the test drive which won me over on buying the ST.

Margarita Aviles ..

04/27/2015
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PEOPLE WHERE REAL NICE AND HELPFULL WORKRD WITH ME TO GET ME IN THE TRUCK THAT SUITED ARE NEEDS

Jimmy Walker ..

04/13/2015
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Everyone was very attentive and helpful. The process of purchasing my vehicle was smooth and everyone worked together efficiently.

Allison Delphin   ..

03/30/2015
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on Citysearch 5

Very good. George in Service introduced me to Jay Rosenthal whan I told him I may want to get a trade evaluation on my 2013 F-150 and look at a new 2014 F-150. Jay worked very dilligently to find what I wanted with little effort from me as well as work the deal including coming in to close the deal on his day off. He exceeded my expectation of completing the transaction in 1-1/2 hours as I had a time deadline and needed to be in a meeting.

Jerel Gilmore ..

03/24/2015
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Overall very satisfied with the experience, willingness to work, and smooth negotiation. Peter was great. Finance team was easy to work with, really liked how well Juan explained things. THat was my first experience with the desktop documents - that was very easy to do as opposed to a bunch of paper forms.

John Blanco   ..

03/19/2015
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Very friendly, professional, and fast! Highly recommend them. Made my family feel right at home. We will definitely be repeat customers.

Cliff Fikes   ..

03/12/2015
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ALready sent email outlining my experience Freddie saved teh day and the sale. Very happy with purchase.

John Vancamp   ..

03/09/2015
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on Citysearch 5

Excellent service. Kamron did great job of working with me and getting the result I needed. Pleasure doing business.

Anguiaa R.

03/05/2015
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Richard Fuller is a master of the process of delivering vehicles to the customer. The most difficult part of our transaction was driving from Huffman to the dealership on 1960 during the Christmas rush.

William Johnston   ..

03/01/2015
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on Citysearch 5

I spoke to Scott Walker on the phone to follow up, I was very pleased with his service, and the “no pressure” attitude he presented me with. The Team needs to communicate better, either way, it was an excellent experience. I suspect I will continue to deal with Planet Ford in the future for my next purchase.

TonyW ..

02/26/2015
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It went very good, Thanks .

Michelle Mabry ..

12/17/2014
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I had previously purchased a vehicle from Planet 59 Ford, everyone that was involved to make the purchase happen, excelled in every way possible. I would recommend Planet 59 Ford to everyone.

Cathy C.

11/19/2014
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on Citysearch 5

Almost Good Answer my request

Bollaert Eric ..

11/10/2014
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on Citysearch 5

Kind, courteous, and wonderfully helpful staff! John and Jay were amazing to us!

Keyle O'Dell ..

10/29/2014
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on Citysearch 5

I had just purchased a lovely Ford Focus a few weeks prior and was in an accident. Unfortunately it was a total loss. There was no question that I would return to this dealership to get another one. The sales team was so helpful and Jon K. was genuinely concerned about me and my accident. It was very refreshing to know that he remembered me as a person and not just a car sold. As always, I had a great, painless experience with this wonderful team and they had me back in a beautiful car in no time. Great job guys!

Krystin Williams ..

10/20/2014
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Very pleased, would do business again.

Jason Richards ..

09/23/2014
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Team John and Jay have always treated me well. I will purchase my next vehicle from them as well.

Kevin ..

09/09/2014
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Best experience I have had at any dealership. Got a great offer on my trade and was treated well. My salesman, John Lewis, was knowledgeable and very helpful. I will definitely recommend freinds/family that are in the market.

James Morein ..

09/01/2014
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The sales person was very professional and very knowledgeable thank you Alex Rios. my overall experience was awesome at Planet Ford 59 at humble Tx. Best regards Oziel Salinas

Oziel Salinas ..

08/26/2014
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John & jay made the buying experience enjoyable. They worked together to get me exactly what I wanted. I will recommend them with out any reservation what so ever.

Lee B.

08/12/2014
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Purchasing my new Ford Focus Titanium was effortless. Very friendly and attentive staff provided great customer service. The new technology for signing the paperwork made the process fast and effortless.

Lanetta Strothers-Cook ..

08/07/2014
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This is my 8th purchase from Richard Fuller Nothing else needs to be said

Terry McQueen ..

08/01/2014
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Freddie Powers was GREAT! I came in just looking at the 2014 F150 FX2 Sports while my 2011 F150 Lariat was having new tires put on.... at least that was the plan. After talking to Freddie and working out the price and payment I traded in my 2011 F150 and brought home my new 2014 F150. I've had it for about a month and I absolutely love this truck.

Reagan O.

07/23/2014
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I am a 54 y/o male and have purchased MANY vehicles over the years and this was the BEST experience i have EVER encountered. From my first phone conversation with Kimberly Weber (Sales) to After Market with Kevin, Finance with Matt, and Delivery with Gio, I was amazed how professional and ZERO pressure the experience was. I would highly recommend Plant Ford 59 to ANYONE looking for a new or pre-owned vehicle.

Paul T.

07/16/2014
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The buying experience always seems to take longer than expected. That being said you guys are exceptionally thorough at insuring we are happy with our purchase.

James V.

07/07/2014
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The salesperson was very courteous and actually had my new truck ready when I needed it. Great job!!!!!

James L.

06/27/2014
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Very professional. .

Larry C.

06/18/2014
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were greeted by kevin our salesman,who showed us several vehicles until we picked out one we liked.then we went on a test drive,@which time he pointed out the new features on this vehicle.then was very helpful in making a sale.

joe b.

06/13/2014
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fast and friendly people ,good service they work with you and make you the best deal

sylvia c.

06/10/2014
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Exceptional work & services

David H.

06/05/2014
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Great work & services .

Robert W.

06/03/2014
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Outstanding customer service .

James M.

05/29/2014
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fairly positive experience

Bo L.

04/14/2014
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Found the exact 2013 F150 we were looking for on your website. Skyler Barroso responded promptly and your team put the deal together and even got us out in just over 3 hours. Very satisfied with the truck and the experience at the dealership.

Mike H.

01/14/2014
See more reviews on showmelocal

Walked in to the dealer at about 6:15 PM, Dustin Simon greeted me, showed me that car I wanted to see, I drove it, and knew that was the one. He immediately got the paperwork rolling, and financing was approved within about 1 hour, just haggled a bit on the price, but he was very accomodating. The finance manager was awesome, and got my interest rate down to 3.9%. My car was ready to go at 9 PM, they synced my phone to the car, and showed me how to use the SYNC system, and I was on my way. I love my new Fusion.

Martha C.

11/22/2013
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J T in service brings me back for my f 250recommended stewart

Bill M.

11/19/2013
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We were pleased with our salesman but whoever he had to keep going to for final cost and trade in is not a person I would want in my company. We had intended on buying 2 ford vehicles that day but left with none due to the low ball trade in offer given. We were called back the next day and told that "supervisor" had agreed to our terms. Planet Ford advertised they would beat any internet price by $500, but tried not to honor. When we got there the numbers had changed again. We left-bought a Hyundai for me-called again-came back and still had to wait too long for the finance dept. Good thing your finance guy is so pleasant. Also when I got home and really looked over the documents, I noticed that my payoff number was different than what the credit union gave. I would use Hervey as a salesman again but would also request to meet the person in charge of him face to face before any final prices are agreed upon.

Becky S.

11/12/2013
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I was completely satisfied and would definely recommend George was awesome!

Rafael F.

10/25/2013
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Wow! Exceptional customer service would definitely return for another visit I were to have any problems!

William E.

10/04/2013
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Didn't waste our time & wasn't blowing up our phone with vehicles we didn't want. We told James the specific vehicle we were looking for and he came through. James waited for us well after closing hours for our vehicle purchase. Finance was also exceptional in our vehicle purchase. From start to finish everything was exceptional.

Belen var B.

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We were treated with professionalism throughout the whole process. .

Kathryn washington  ..

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Kevin McKinnon in Aftermarket sales/service did an incredible job. We had to get back to Austin and Kevin got accessories installed on our truck even by finishing installing some items himself.

Nd S.

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Me and my wife bought a 2017 F250 and 2017 Expedition the same day. Your sales, after market and finance staff were exceptional to deal with. Mr. Mujica was the best salesman I have ever dealt with in my many years of buying vehicles. We will definitely be repeat customers with Planet Ford 59

Chris brashear C.

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My salesman Guy Guidry was very professional, and knowledgeable about the Ford and Ford products.He was very professionally dressed.

Mary basha M.

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on cars.com 5

I accidentally submitted a review with Cameron Gordon's name. It was meant for CHRISTIAN LARSEN. My experience with Planet Ford has guaranteed my lifetime loyalty! Absolutely expedient, professional, courteous, friendly and compassionate service...not to mention the GREAT HOSPITALITY shown, even at 930p or later. I was impressed beyond expression. I will tell everyone I know (in fact, I've already told two people) about my wonderful experience. THANKS SOOOO MUCH CHRISTIAN AND I'M SORRY FOR SENDING THE WRONG REVIEW, INITIALLY. Keep giving great service. God bless!!!

Kesha

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on cars.com 5

Hervey was very knowledgeable, Frank was very helpful. I would recommend anyone who is making a purchase to be sure to visit Planet Ford/ Humble.

Michael Fragoso

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on cars.com 5

Ruben and Lyndi professional, personable, and very helpful.

Lorraine Peterson

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on cars.com 5

Cameron Grodon is the salesman I will buy my next car from he knew all the answers to my questions and even told me more about the car than I had thought about. He did everything possible to make my experience at this dealership a positive one which I can say is a first. If it were not for the high prices at this time he would have had a sale but I'll come back and see him when there is a deal worth my money

GaryAceH

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